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· Provide valid and sufficient address.
We are not responsible for undeliverable address. We will charge the shipping fee for returned items due to wrong address provided by buyer.
· Provide CPF/CNPJ/EORI/RUT (Norway, Chile, Brazil, etc)
· Item location in US : shipped within 1 day
Item location in CN : shipped within 5 days
(Sat. & Sun. & Public holiday excluded.)
· All orders shipped with Tracking Number
Our orders are shipped from China via Speedpak/Yunexpress/Yanwen/4PX/DHL/Fedex, and from the United States will be shipped out via USPS/UPS.
If your order has not arrived within 20 business days, or if there is an issue with tracking, please do not hesitate to contact us.
- Please do contact us before opening any disputes and leaving feedback, If you are not completely satisfied with your purchase, we will do everything to resolve any issue. We can't help you if you didn't communicate first.
- Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.
