Zero One

Zero One "Providing you with Quality Muscle and Classic Car Parts" 

Office Hour： Mon. ~ Fri.  9 A.M. ~ 6 P.M. (Central Time Zone) 

 *** Please contact us if you have any questions by Following ***

Click “Ask A Question” in the “Seller Info” on the right side of the product posting on eBay.

SHIPPING

We only ship to the lower 48 states in the US. We do not ship FedEx and UPS packages to P.O. Boxes, APO/FPO, Hawaii, Guam, Puerto Rico, or Alaska or other countries. Please email us for shipping charge quotes if you are in APO/FPO, Hawaii, Guam, Puerto Rico, or Alaska or other countries.

 Our items ship from multiple locations within the United States and typically arrive within 3-7 business days after shipment.

A signature is required for delivery of items above $200.00.

Buyers are responsible for ensuring the address provided with payment is current and correct. We are not responsible for packages shipped to an incorrect address. Please double-check your information before sending your payment.

All packages that are returned to us by FedEx as undeliverable are subject to an additional shipping charge to reship the item.

PAYMENT

All payments are processed through eBay payment system, in which including

credit cards, debit cards, Apple Pay, Google Pay, PayPal, Venmo, and potentially others depending on the listing site and category.

All payments received by 11:59 pm PST on business days will be shipped the following business day. Payments received on weekends, holidays or after 11:59 pm PST will ship the following business day.

eBay is required to charge state sales tax in accordance with new state laws for orders purchased in Alabama, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, Wyoming.

Return, Warranty, Disclaimer

We stand behind every product we sell.  We will do our best to fix any issues if needed.  Please carefully inspect all items upon receipt.   If you're not pleased with your purchase, we'll be happy to give an exchange or full refund within 30 days.  Contact us first for return authorization before you ship back the package.  Additionally, the product must be in its original condition: including box, packaging, and all other accessories. 

 If you receive a damaged or defective product, a full refund or exchange will be offered.  Pictures of the damaged product, and packaging, will be requested before any refund or exchange is authorized.  

If you do not receive the item listed, we will have a prepaid shipping label emailed to you for the return of the item received in error.  We will also have the proper part reshipped free of charge.

If you purchase a part in error, please don’t panic.  You will have to pay for the return shipping.  However, we can offer you an exchange free of charge, or a full refund, once the return tracking information has been received.

Please note:  It is important that buyers understand the items required for installation and vehicle knowledge. Installation skill and experience varies, so it is recommended the item is installed professionally (none of our parts come with installation instructions). We cannot be held responsible if you or your shop cannot install the items properly.  Please research your car specific forums or find a shop that is specialized in aftermarket installs and knows your specific model to prevent any issues with installation.

Again, please contact us within 30 days of purchase, for any issue that occurs.  We will do everything we can to fix the error, but we do ask that you contact us as soon as possible.

Thank you very much for checking out our listing.  Happy shopping, eBayers!

Thank you for your business