1PCS Schneider TM2DOCKN Fedex DHL Ship one
About us
We have been eBay sellers since 2008, initially selling microscope-related products, and later expanding to all industrial products .
We can always find the most suitable products for our customers.
In terms of transportation, in addition to SpeekPAK, we have long-term cooperation with Fedex and DHL to provide customers with the most economical and fastest transportation methods.
If you have any questions, please contact us through eBay message.
Shipping Policy
- The item will be shipped within 3-5 business days after receiving your full payment
- Please ensure that your shipping address is correct. If you need to change the address please notify us via eBay message immediately after making the payment
- We ship using USPS DHL FedEx etc
- Delivery times vary depending on the destination and other factors but it typically takes 5-7 business days. For other countries or remote areas it may take longer
- If the item has not been delivered within 31 days please contact us via email or eBay message and we will provide a satisfactory solution
- Please note that delays may occur due to factors such as industrial strikes severe weather customs issues or peak seasons like Christmas/New Year holidays
Payment Policy
- Accepted Payment Methods: We accept PayPal, credit cards, and wire transfer, Manual TT through eBay Managed Payment Service.
- Payment Deadline: Payment must be made within 3 days of winning the item. If payment is not received within this time-frame, we may cancel the sale and relist the item.
- Contact for Instructions: If you have any questions or concerns about payment, please contact us through eBay messages.
- eBay Managed Payment Options: PayPal accepts credit cards, debit cards, Apple Payment, Google Payment, Bank accounts, and e-checks. PayPal also automatically converts currency for listings in a different currency from your home country. For High value items orders we accept manual TT payments.
- Import Duties: The buyer is responsible for any custom clearance or VAT & import duties in buyer's country.
- Customer Satisfaction: Our goal is to ensure that our customers are satisfied with their purchases. If you have any concerns about payment, please contact us and we will do our best to resolve the issue.
Return Policy
- If the item is defective upon receipt customers can exchange it for a new one within 30 days from the date of receipt
- We care deeply about our customers and are always happy to work things out. If you encounter any issues please email us immediately and give us the chance to resolve any problems
Feedback & Customer Care
- Positive Feedback: We aim to provide our customers with the best possible experience and strive for 100% positive feedback. If you are satisfied with your purchase, please leave us positive feedback and 5-star rating.
- Communication: If you have any concerns or questions about your order, please contact us through eBay messages before leaving negative / neutral feedback. We are here to help and will do our best to resolve any issues.
- Resolution: If there is an issue with your order, we will work with you to resolve it in a timely and satisfactory manner. This may include offering a replacement or refund.
- Continuous Improvement: We regularly review our feedback and customer care policies to improve the experience for our customers. If you have any suggestions, please let us know through eBay messages.