WHY CHOOSE US?

Licensed & Trusted

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• We are a licensed & Environment Agency Inspected, Authorised Treatment Facility
• All parts are quality checked
• Peace of mind warranties from 6 months to a lifetime

Easy to Order

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• Simple, hassle-free and professional service
• Fast delivery time including next day
• All items packed and ready to go

Green Parts

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• Environmentally friendly, help reduce the net carbon emissions
• Save between 50% - 75% compared to buying new
• OEM original parts

WHO ARE WE?

Charles Trent Ltd are the green part experts you can trust. We have been supplying high quality checked recycled car parts since 1926.

With an impressive 100,000+ items on the shelf, packaged ready to go with a next day delivery option for UK Mainland addresses. We are always ready to help get your car on the road as quickly as possible at an affordable price.

This item will be delivered by our courier and you will be notified via text if you supplied us with a mobile number with a 1 hour delivery slot
(Scottish Highlands, Northern Ireland or ANY offshore UK address will be liable for extra freight charges)

Scottish Highlands includes postcodes:
AB, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH30-41, PH49-50

Scottish Islands includes postcodes: HS1-9, IV40-51, IV55-56, KA27, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Special domestic region postcodes also subject to extra freight charges: DD, FK8-9, FK11-21, IV55-99, KY1, KY6-16, KY99, PH1-7, PH11-14, TD5, TD8, TD11-15, TR1-16, TR17-27, TR93

Delivery to International Countries are also listed above in the postal section if your country is not listed please contact us for a quote. (Please note ALL International sales to offshore addresses will be liable for extra freight charges)

Examples of this would be Canary Islands are NOT mainland Spain
French colonies like Mauritius & La Reunion are not mainland France and cannot be expected to have the same postage costs

Pallet Deliveries

In the UK your Pallet Delivery will be made Monday to Friday between 8.30AM - 5.30PM.
Please make sure someone is available to sign for the goods as a failed delivery will either mean you will have to pick up the item yourself or you will incur £25.

Redelivery charges which will need to be paid before the delivery is made.

The courier will redeliver your item the next working day between 8.30AM – 5.30PM. Please check the condition before signing, signing for any item you are accepting the item is in good condition.

Before Signing

This is important because the couriers waiver liability once the item has been signed for.
If the driver will not let you examine the item or remove the packaging please sign for the item as DAMAGED put this by your signature. Please follow these instructions.

Warranty Terms & Conditions

All parts come with a 12-month warranty. Excluding engines, gearboxes, and electric batteries.

In the event of a part failure, we will supply a replacement part. If a replacement cannot be located within a reasonable timeframe, we will refund the full purchase price.

If you ordered an incorrect part (e.g., the part number differs), please return it with a completed Returns Form (see ‘Returns’) to request the correct part. Our return policy allows for returns within 30 days. Upon receipt of the returned item, we will promptly send a replacement if available. If the requested part is unavailable, we will issue a refund and notify you by email. Please note that return postage charges are non-refundable unless the item was faulty, or an incorrect part was sent.

A replacement or refund will be issued only if the item is returned in the same condition as supplied, with security marks intact.

Charles Trent Limited does not cover labour costs or any charges related to fitting, removal, or replacement of parts supplied.

Panel Lifetime Warranty: Panels come with a lifetime warranty against rust. This warranty covers the panels as bare units. Trims and additional components, if included, are provided as-is and are not covered under the warranty. Glass and scratches remain excluded from this coverage, and bumpers do not include radar sensors.

Colour Variations: Please contact us or provide your VIN to confirm colour codes, though note that even with matching codes, slight variations may occur due to wear and tear.

Inspection & Reporting: Inspect items upon delivery. Report any damage within 24 hours with evidence (including package and label photos). Delayed reports may limit claim eligibility. Always provide your vehicle registration (Reg) when requesting replacements.

Tampering & Modifications: Warranty is void if items show signs of tampering or modifications. Do not attempt repairs without our approval.

Please note: We strongly recommend that all safety-critical parts be fitted only by certified automotive technicians. We accept no liability for malfunction, damage, or injury caused by incorrect installation of these components.

For complete terms & conditions, please see our Business Seller information below.

Returns Terms & Conditions

We hope that you are completely satisfied with your order from Charles Trent Limited but appreciate that there may be a time that a part needs to be returned to us. Simply return the part/s in their original condition within 30 days of receipt for a refund. We will issue a refund upon receipt and examination. Items should, wherever possible, be returned in their original (or similarly robust) packaging with a completed Returns Form.

For items damaged in transit notification must be made through our store within 24 hours and images supplied of packaging and part to enable claims to be processed. Click here to make our team aware of an issue.

Any deliveries which fail through no fault of the courier or seller will incur return charges, these are billed to Charles Trent Limited and WILL be passed on.

Please note we are not penalising anyone for making a mistake or changing their mind, simply passing on the charges we incur.

International returns please note: If you are returning anything to us from outside the EU you must complete a customs declaration correctly indicating that the package contains “returned goods” or similar. If your parcel is stopped in UK customs and a charge levied, we will refuse payment and the package will be returned to you. Under no circumstances will we pay customs duty in order to receive back our parts.

If you are completing an international return email our aftersales team to book in the faulty/incorrect return. We will then advise and assist you with the return. Please include as many details as possible about the fault.

If you have received your order and an item is missing, please first check your dispatch note for any indication that the item is being dispatched separately. If the item is not included on the dispatch note, it will be arriving separately. If the item is listed but not present, please email us quoting your order number and stating the missing item and we will investigate the matter further.

Compatibility

Please see guide on how to check if this vehicle part will fit your vehicle.

1. Message Us

For the best assistance please message us your vehicle registration or VIN number for us to cross reference part numbers and vehicle details. We aim to get back to you within 24 Hours of confirmation. Click here.

Otherwise:

2. Know Your Vehicle Details

Gather important information about your vehicle, such as the make, model, year of manufacture, engine size, and any other relevant specifications. This information is crucial for finding compatible parts. Many mechanical parts will be relevant to the engine size e.g., engine, alternators, starter motors, ac compressors.

Other parts will be relevant to the year range e.g., MK3 and Mk4 year range will most likely differ on parts.

If purchasing parts such as doors and panels or parcel shelfs, please ensure you match the vehicle shape, i.e., Hatchback, Saloon, Estate, Coupe or Cabrio. A recommendation on door mirrors is to understand it’s possible features i.e., manual fold, power fold, heated, puddle light, and/or indicator.

3. Cross-Reference Part Numbers

Within the item specifics of the listing will be the vehicle manufacture part number. If you have your old part removed from your vehicle you can cross reference the part number to ours in the listing. Alternatively, if you obtain the part number from the vehicle manufacturer you can use this to search within eBay and cross reference against our listing.

4. Compare Photos

For exterior parts you can look at comparing our photos against the part on your vehicle. For example, on taillights it is important to check for different tints and shapes. When it comes to parts like door mirrors, it could be important to check the number of pins the plug has as it will vary for mirrors with different features such as power fold option.

5. Consult Your Mechanic

If you are uncertain about the compatibility, consult a qualified mechanic or dealership for expert advice.