Shipping Options:

Domestic Shipping (US):

We will ship via the United States Postal Service (USPS), Fedex and UPS. UPS/Fedex does not deliver to PO Boxes. If your shipping address is a PO Box, you must select a USPS option or your package will be returned to us.
We do not accept C.O.D. orders. We are not responsible for stolen packages.

International Shipping:

We will only ship via the USPS for any shipping address outside of the United States:   

USPS First-Classe Mail international - Usuallty it will take about 2-3 weeks for devliery, can take up to 6 weeks or more. NO tracking and NOT insured. In the case a package is lost in transit, we are not responsible for replacing the order. (Usually the package won't  lost if your provide a correct shipping address.)

USPS Priority Mail international - Usually it will take about 1-2 weeks for delivery, but it can vary depending on your country's custom or local post office. Tracking number is avaiable for this shipping method.

USPS Express Mail international - The fastest and safest way, tranking number is available and package is insured.($100)

UPS tracking numbers may not be trackable until later in the evening when packages reach the shipping center.  In rare cases it may take up to 24 hours for the package to be trackable. Unfortunately, USPS does not yet provide any online/live tracking options for their packages. Only a delivery  confirmation number can be provided along with a shipment notification.

Please note that USPS has difficulty tracking international packages. Your USPS delivery confirmation  number may or may not provide any useful information.

You may pay by any of the following methods. United States funds only. We do not accept C.O.D. orders.

Credit Card

We accept Visa and MasterCard.

• In order to help prevent payment fraud, we may need to hold your order for further verification.

PayPal

If you select PayPal during checkout, you will be redirected to that website, then back to ours to complete your order.

• Make sure your addresses are correct on our site. We do not verify any address information with PayPal.

Others

Please contact us.

Sales Tax:

All orders will include California sales tax if the shipping address is located in California, unless you provide us with an exemption permit.

30 Days No Questions Asked Satisfaction Guarantee:

We want you to be completely satisfied with your purchase from us. If you are not satisfied, you can return the product to MDFLY within 30 days of purchase for a replacement or refund.

Return Policy:

We do our best to offer you great quality about every item we sell.  We will also gladly accept merchandise returns subject to the following guidelines:

1. Contact us or email us and request an RMA number. We will send you an RMA number and the return shipping address.

2. merchandise must be returned in the same package and same condition as you get it within 30 days after item shipped to your location.

Important Notes:

1. A 15% restocking fee will be charged on return items due to customer error.

2. All parts must be returned with all accessories enclosed in the original packaging.