2x Brake Discs Pair Solid fits RENAULT GRAND SCENIC Mk3 2.0D Rear 2009 on 260mm

cvpartsinmotion

$130

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cvpartsinmotion

$130

DESCRIPTION

Order before 3:30pm for 3 working days tracked UK delivery Monday to Friday

Please use the make model tool above to check the part fits your vehicle. If you are still unsure please contact us to ask about fitment.

Quinton Hazell 2x Brake Discs Pair Solid Rear BDC5841 [PM861370]

2x Brake Discs Pair Solid fits RENAULT GRAND SCENIC Mk3 2.0D Rear 2009 on 260mm

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For any queries please contact using the contact seller link provided.

Description

2x Brake Discs Pair Solid fits RENAULT GRAND SCENIC Mk3 2.0D Rear 2009 on 260mm

Brand	Quinton Hazell
Placement on Vehicle	Rear Axle
Height	101.7 mm
Outer diameter	260 mm
Additional Information 2	with ABS sensor ring, with integrated magnetic sensor ring
Brake Disc Thickness	8 mm
Number of Holes	5
Minimum thickness	7 mm
Bolt Hole Circle Diameter	114 mm
Centering Diameter	52 mm
Rotor Style	Solid
Type	Brake Disc Rotor
Function	Brake Disc

Cross references

A.B.S.	18165C
APEC	DSK2843, SDK6665
BLUE PRINT	ADR164311
BORG & BECK	BBD5966S
BOSCH	0 986 479 684, 0 986 479 761
Brake ENGINEERING	DI957016S
BRAKE FIT	SDK6665
BREMBO	08.B391.27
COMLINE	ADC3012, ADC3025
DELPHI	BG9137RS, BG9137RSC
FEBI BILSTEIN	38307
FERODO	DDF17321
fri.tech.	DF1432
JURATEK	REN198C
LPR	R1055PCA, R1055PRCA
METZGER AUTOTEILE	6110007
MEYLE	16-15 523 0024, 16-15 523 4108
MINTEX	MDC2550
National	NBD1777
RIDEX	82B0990
sbs	1815203993, 1815313993
SNR	KF155.110U
TEXTAR	92195903
TRISCAN	8120 25172
TRUSTING	DF1432
TRW	DF6190BS

Compatible with the following OEM references

RENAULT

432000010R, 432002188R, 432006506R, 432007556R, 532006506R, 8660001616

Passenger/LCV Vehicles

Vehicle	Body	Fuel	From	To	Drive	Valves	BHP	KW
RENAULT CLIO IV (BH_) 0.9 TCe 90 (BHNF, BHMA, BHMH, BHJK, BHJR)	Hatchback	Petrol	02/2014	08/2021	FWD	12	90	66
Fitting Position: Rear Axle; Construction Year from: 02/2014
RENAULT CLIO IV (BH_) 1.2 16V	Hatchback	Petrol	02/2014	08/2021	FWD	16	73	54
Fitting Position: Rear Axle; Construction Year from: 02/2014
RENAULT CLIO IV (BH_) 1.2 16V (BHA1, BHAK, BHMG, BHMK)	Hatchback	Petrol	06/2015	08/2021	FWD	16	75	55
Fitting Position: Rear Axle
RENAULT CLIO IV (BH_) 1.2 TCe 120 (BHAU)	Hatchback	Petrol	01/2016	08/2021	FWD	16	118	87
Fitting Position: Rear Axle
RENAULT CLIO IV (BH_) 1.2 TCe 120 (BHM0)	Hatchback	Petrol	03/2013	08/2021	FWD	16	120	88
Fitting Position: Rear Axle
RENAULT CLIO IV (BH_) 1.5 dCi (BHMW)	Hatchback	Diesel	11/2012	08/2021	FWD	8	86	63
Fitting Position: Rear Axle
RENAULT CLIO IV (BH_) 1.5 dCi 90	Hatchback	Diesel	11/2012	08/2021	FWD	8	90	66
Fitting Position: Rear Axle; Engine Code: K9K 608; Engine Code: K9K 628
RENAULT CLIO IV (BH_) 1.6 RS (BHJ4, BHJ6, BHMM)	Hatchback	Petrol	03/2013	08/2021	FWD	16	200	147
Fitting Position: Rear Axle
RENAULT CLIO IV (BH_) 1.6 RS Trophy (BHJ4, BHJ6)	Hatchback	Petrol	03/2015	08/2021	FWD	16	220	162
Fitting Position: Rear Axle
RENAULT CLIO IV Estate Van (KH_) 1.5 dCi 90	Estate Van	Diesel	01/2014	08/2021	FWD	8	90	66
Fitting Position: Rear Axle
RENAULT CLIO IV Grandtour (KH_) 0.9 TCe 90	Estate	Petrol	01/2013	08/2021	FWD	12	90	66
Fitting Position: Rear Axle
RENAULT CLIO IV Grandtour (KH_) 1.2 16V	Estate	Petrol	02/2014	08/2021	FWD	16	73	54
Fitting Position: Rear Axle; Construction Year from: 02/2014
RENAULT CLIO IV Grandtour (KH_) 1.2 TCe 120 (KHAU)	Estate	Petrol	01/2016	08/2021	FWD	16	118	87
Fitting Position: Rear Axle
RENAULT CLIO IV Grandtour (KH_) 1.2 TCe 120 (KHM0)	Estate	Petrol	03/2013	08/2021	FWD	16	120	88
Fitting Position: Rear Axle
RENAULT CLIO IV Grandtour (KH_) 1.5 dCi 75	Estate	Diesel	01/2013	08/2021	FWD	8	75	55
Fitting Position: Rear Axle
RENAULT CLIO IV Grandtour (KH_) 1.5 dCi 90 (KHN3, KHN4)	Estate	Diesel	11/2012	08/2021	FWD	8	90	66
Fitting Position: Rear Axle; Engine Code: K9K 608; Engine Code: K9K 628; Engine Code: K9K 629
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.2 TCe (JZ11, JZ28)	MPV	Petrol	04/2012	09/2016	FWD	16	116	85
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.2 TCe (JZ16)	MPV	Petrol	01/2013	09/2016	FWD	16	132	97
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.2 TCe (JZ28)	MPV	Petrol	07/2014	09/2016	FWD	16	131	96
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.4 16V (JZ0F)	MPV	Petrol	02/2009	09/2016	FWD	16	131	96
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.5 dCi (JZ02, JZ0R)	MPV	Diesel	11/2010	09/2016	FWD	8	95	70
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.5 dCi (JZ09, JZ0D, JZ10, JZ14, JZ1G, JZ29, JZ2C)	MPV	Diesel	04/2009	09/2016	FWD	8	110	81
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.5 dCi (JZ0A)	MPV	Diesel	04/2009	09/2016	FWD	8	86	63
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.5 dCi (JZ0B, JZ07)	MPV	Diesel	02/2009	09/2016	FWD	8	106	78
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.6 16V (JZ0U)	MPV	Petrol	02/2009	09/2016	FWD	16	109	81
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.6 16V Bifuel (JZ1Y)	MPV	Petrol/Liquified Petroleum Gas (LPG)	02/2009	09/2016	FWD	16	110	81
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.6 16V Bifuel (JZ1Y)	MPV	Petrol/Liquified Petroleum Gas (LPG)	04/2012	09/2016	FWD	16	107	79
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.6 dCi (JZ00, JZ12)	MPV	Diesel	04/2011	09/2016	FWD	16	130	96
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.6 E85 (JZ03, JZ1Y)	MPV	Petrol/Ethanol	02/2009	09/2016	FWD	16	110	81
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 1.9 dCi (JZ0J, JZ0N, JZ1K, JZ1S)	MPV	Diesel	02/2009	09/2016	FWD	8	131	96
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 2.0 16V (JZ0G)	MPV	Petrol	02/2009	09/2016	FWD	16	140	103
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 2.0 dCi (JZ0L)	MPV	Diesel	04/2009	09/2016	FWD	16	160	118
Fitting Position: Rear Axle
RENAULT GRAND SCÉNIC III (JZ0/1_) 2.0 dCi (JZ0Y, JZ26)	MPV	Diesel	02/2009	09/2016	FWD	16	150	110
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 1.2 TCe	Convertible	Petrol	09/2012	08/2015	FWD	16	116	85
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 1.2 TCe (EZ16)	Convertible	Petrol	01/2013	08/2015	FWD	16	132	97
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 1.4 TCe (EZ0F, EZ1V)	Convertible	Petrol	06/2010	08/2015	FWD	16	131	96
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 1.5 dCi (EZ09, EZ1G, EZ0D, EZ14)	Convertible	Diesel	06/2010	08/2015	FWD	8	110	81
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 1.5 dCi (EZ0B, EZ07)	Convertible	Diesel	11/2013	08/2015	FWD	8	106	78
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 1.6 16V (EZ0U, EZ1U)	Convertible	Petrol	06/2010	08/2015	FWD	16	110	81
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 1.6 dCi (EZ00)	Convertible	Diesel	04/2011	08/2015	FWD	16	130	96
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 1.9 dCi (EZ0J, EZ1S)	Convertible	Diesel	06/2010	08/2015	FWD	8	131	96
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 2.0 CVT (EZ0G, EZ1E, EZ1P)	Convertible	Petrol	06/2010	08/2015	FWD	16	140	103
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 2.0 dCi (EZ0L)	Convertible	Diesel	06/2010	08/2015	FWD	16	160	118
Fitting Position: Rear Axle
RENAULT MEGANE CC (EZ0/1_) 2.0 TCe (EZ1T)	Convertible	Petrol	06/2010	08/2015	FWD	16	180	132
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.4 TCe (DZ0F, DZ1V)	Coupe	Petrol	04/2009	08/2015	FWD	16	131	96
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.5 dCi	Coupe	Diesel	07/2014	08/2015	FWD	8	95	70
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.5 dCi (DZ09, DZ0D, DZ1F, DZ1G, DZ14, DZ29)	Coupe	Diesel	02/2009	08/2015	FWD	8	110	81
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.5 dCi (DZ0A)	Coupe	Diesel	11/2008	08/2015	FWD	8	86	63
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.5 dCi (DZ0B)	Coupe	Diesel	02/2009	08/2015	FWD	8	106	78
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.5 dCi (DZ0C, DZ1A)	Coupe	Diesel	11/2008	08/2015	FWD	8	90	66
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.6 16V (DZ0H)	Coupe	Petrol	11/2008	08/2015	FWD	16	101	74
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.6 16V (DZ0U, DZ1B, DZ1H)	Coupe	Petrol	11/2008	08/2015	FWD	16	110	81
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.6 16V Bifuel (DZ03, DZ1Y)	Coupe	Petrol/Liquified Petroleum Gas (LPG)	11/2008	08/2015	FWD	16	110	81
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 1.9 dCi (DZ0N, DZ0J, DZ1J, DZ1K)	Coupe	Diesel	11/2008	08/2015	FWD	8	131	96
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 2.0 CVT (DZ0G, DZ1E)	Coupe	Petrol	05/2009	08/2015	FWD	16	140	103
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 2.0 dCi (DZ0L)	Coupe	Diesel	04/2009	08/2015	FWD	16	160	118
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 2.0 dCi (DZ0Y)	Coupe	Diesel	04/2009	08/2015	FWD	16	150	110
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 2.0 TCe	Coupe	Petrol	06/2012	08/2015	FWD	16	190	140
Fitting Position: Rear Axle
RENAULT MEGANE III Coupe (DZ0/1_) 2.0 TCe (DZ0K)	Coupe	Petrol	11/2008	08/2015	FWD	16	180	132
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.2 TCe (KZ16, KZ28)	Estate	Petrol	01/2013	01/2016	FWD	16	132	97
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.2 TCe (KZ2B, KZ11)	Estate	Petrol	03/2012	08/2015	FWD	16	116	85
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.4 TCe (KZ0F, KZ1V)	Estate	Petrol	05/2009	08/2015	FWD	16	130	96
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.5 dCi	Estate	Diesel	03/2009	08/2015	FWD	8	86	63
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.5 dCi (KZ09, KZ0D, KZ1G, KZ29, KZ14, KZ1W, KZ10, KZ1F,...	Estate	Diesel	02/2009	08/2015	FWD	8	110	81
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.5 dCi (KZ0C, KZ1A)	Estate	Diesel	05/2009	08/2015	FWD	8	90	66
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.5 dCi (KZ1G, KZ1W, KZ0R)	Estate	Diesel	11/2013	08/2015	FWD	8	95	70
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.5 dCi (KZ1M, KZ1W, KZ0R)	Estate	Diesel	02/2009	08/2015	FWD	8	106	78
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.6 16V (KZ0H)	Estate	Petrol	05/2009	08/2015	FWD	16	101	74
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.6 16V (KZ0U, KZ1B, KZ1U)	Estate	Petrol	05/2009	08/2015	FWD	16	110	81
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.6 BiFuel (KZ03)	Estate	Petrol/Liquified Petroleum Gas (LPG)	11/2008	08/2015	FWD	16	110	81
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.6 dCi (KZ00, KZ12, KZ13)	Estate	Diesel	04/2011	08/2015	FWD	16	130	96
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 1.9 dCi (KZ0J, KZ0N, KZ1S)	Estate	Diesel	05/2009	08/2015	FWD	8	131	96
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 2.0 CVT (KZ0G, KZ1P)	Estate	Petrol	05/2009	08/2015	FWD	16	140	103
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 2.0 dCi	Estate	Diesel	07/2012	08/2015	FWD	16	163	120
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 2.0 dCi (KZ0L)	Estate	Diesel	04/2009	08/2015	FWD	16	160	118
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 2.0 dCi (KZ0Y)	Estate	Diesel	10/2010	08/2015	FWD	16	150	110
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 2.0 TCe	Estate	Petrol	09/2012	08/2015	FWD	16	190	140
Fitting Position: Rear Axle
RENAULT MEGANE III Grandtour (KZ0/1) 2.0 TCe (KZ0K, KZ1T)	Estate	Petrol	11/2008	08/2015	FWD	16	180	132
Fitting Position: Rear Axle
RENAULT MEGANE III Hatchback (BZ0/1_, B3_) 1.4 TCe (BZ0F, BZ1V)	Hatchback	Petrol	04/2009	08/2015	FWD	16	131	96
Fitting Position: Rear Axle
RENAULT MEGANE III Hatchback (BZ0/1_, B3_) 2.0	Hatchback	Petrol	01/2011	08/2015	FWD	16	143	105
Fitting Position: Rear Axle
RENAULT MEGANE III Hatchback (BZ0/1_, B3_) 2.0 CVT (BZ0G, BZ1P)	Hatchback	Petrol	02/2009	08/2015	FWD	16	140	103
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.2 TCe	MPV	Petrol	04/2012	09/2016	FWD	16	116	85
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.2 TCe	MPV	Petrol	07/2014	09/2016	FWD	16	131	96
Fitting Position: Rear Axle; Vehicle Equipment: for vehicles without electric parking brake
RENAULT SCÉNIC III (JZ0/1_) 1.2 TCe (JZ16)	MPV	Petrol	01/2013	09/2016	FWD	16	132	97
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.4 16V (JZ0F, JZ1V)	MPV	Petrol	02/2009	09/2016	FWD	16	131	96
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.5 dCi	MPV	Diesel	04/2009	09/2016	FWD	8	110	81
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.5 dCi	MPV	Diesel	04/2009	09/2016	FWD	8	86	63
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.5 dCi	MPV	Diesel	02/2009	09/2016	FWD	8	106	78
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.5 dCi (JZ02, JZ0R)	MPV	Diesel	11/2010	09/2016	FWD	8	95	70
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.6 16V (JZ0U, JZ1B)	MPV	Petrol	02/2009	09/2016	FWD	16	110	81
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.6 16V Bifuel	MPV	Petrol/Liquified Petroleum Gas (LPG)	02/2009	09/2016	FWD	16	110	81
Fitting Position: Rear Axle; Vehicle Equipment: for vehicles without electric parking brake
RENAULT SCÉNIC III (JZ0/1_) 1.6 dCi (JZ00, JZ12)	MPV	Diesel	04/2011	09/2016	FWD	16	130	96
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 1.6 E85 (JZ03, JZ1Y)	MPV	Petrol/Ethanol	02/2009	09/2016	FWD	16	110	81
Fitting Position: Rear Axle; Vehicle Equipment: for vehicles without electric parking brake
RENAULT SCÉNIC III (JZ0/1_) 1.9 dCi (JZ0J, JZ1J, JZ1K, JZ1S)	MPV	Diesel	02/2009	09/2016	FWD	8	131	96
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 2.0 16V	MPV	Petrol	12/2008	09/2016	FWD	16	137	101
Fitting Position: Rear Axle; Vehicle Equipment: for vehicles without electric parking brake
RENAULT SCÉNIC III (JZ0/1_) 2.0 16V (JZ0G, JZ0P, JZ1E, JZ1P)	MPV	Petrol	02/2009	09/2016	FWD	16	140	103
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 2.0 dCi (JZ0L)	MPV	Diesel	04/2009	09/2016	FWD	16	160	118
Fitting Position: Rear Axle
RENAULT SCÉNIC III (JZ0/1_) 2.0 dCi (JZ0Y, JZ26)	MPV	Diesel	02/2009	09/2016	FWD	16	150	110
Fitting Position: Rear Axle
RENAULT SCÉNIC III VAN (JZ0/1_) 1.4 TCe (JZ0F, JZ1V)	Box Body/MPV	Petrol	01/2013	09/2016	FWD	16	131	96
Fitting Position: Rear Axle; Vehicle Equipment: for vehicles without electric parking brake
RENAULT SCÉNIC III VAN (JZ0/1_) 1.5 dCi (JZ02)	Box Body/MPV	Diesel	01/2013	09/2016	FWD	8	95	70
Fitting Position: Rear Axle; Vehicle Equipment: for vehicles without electric parking brake

Having been first launched in the 1940’s by its eponymous founder Sir Eric Quinton Hazell, the QH brand and business grew quickly to become the largest aftermarket car parts supplier Worldwide. Combining the values of supplying Original Equipment, quality spares with good customer service, high availability from large locally managed stocks and a prompt delivery service established the model for a successful automotive component supply business that is still valid today.

Returns

We provide a simple no-nonsense returns policy:

1. Always contact us first. We cannot process a return if you do not email us.
2. We can only accept returns if they are either genuinely faulty or in pristine condition (have not been fitted and in original unmarked packaging).
3. Returns received by us 30 days or more after the date of despatch will not be accepted unless specifically agreed beforehand.
4. We will process your return within 2 working days and will act quickly to action whatever we have agreed over email (refund, replacement or exchange).