Please contact us first when return, exchange and refund is required.
Any direct return of purchased items will not be processed.
Change-of-mind return can only be accepted within 7 days after purchase.
All other returns can be accepted in 30 days.
We will closely examine the condition of the returned items and will not issue any refund/exchange before we make sure the items are in their original neat conditions.

Before leaving us neutral or negative feedback, please contact us first.
We will do everything we can to give you a satisfying solution.
Please don't open case via eBay or PayPal.
Please don't open any return request before contact us.
We do our best to resolve any issue. Leaving negative feedback and low ratings doesn't get things solved.
So please talk with us and we will not let you down.

If you have any questions, please contact us, we will answer your questions within 24 hours (except holidays) and try our best to help you out. We hope you have a great shopping experience here!