DESCRIPTION
Please read before proceeding with an order
About Ralakde Automation
Your trusted partner in industrial automation. We offer a wide range of products including CNC machines, servo drives, PLCs, servo motors, industrial PCs, HMIs, robot PCBs, motors, encoders, safety equipment, drives, and power supplies. We have 1.5M+ parts in stock. Please contact us for any inquiries!
Company Name: Ralakde Ltd
Website: ralakde.com
VAT ID: GB246093895
Address: Unit 5A Victoria Rd, Stoke on Trent, ST4 2HS, United Kingdom
Phone: +44 1782 563377
Email: [email protected]
Important Terms & Conditions:
- Lead Time: The specified lead time will be followed. For any questions about lead time, pricing, or quicker delivery options, please contact us before placing your order.
- Order Fulfillment: Once an order is placed, we will do our best to match the lead time specified. Lead times may vary as we operate from multiple warehouse locations - the accurate lead time will be confirmed after order placement.
- Cancellation Policy:
- Orders cancelled within 24 hours: No cost
- Orders cancelled after 24 hours: Cancellation fee applies
- Pricing: All prices are exclusive of VAT and taxes. If you need an invoice, please contact us.
- Product Availability: Some parts may be obsolete or discontinued. We will do our best to source them, but pricing and lead time are subject to change. We cannot monitor all parts in real-time, so availability may vary.
- Refund Policy: If we are unable to supply the product within the specified lead time, we will issue a 100% refund. Please do not leave negative feedback in such cases - contact us first to resolve any issues.
- Warranty: All products are covered by a 24-month warranty. For warranty claims or any issues, please contact us directly.
- Return Policy: 30-day return policy applies. Please review our Terms of Service (TOS) on our website for complete details.
- Full Terms: Complete terms and conditions can be found on our website. By placing an order, you agree to our terms of service.
