• Guaranteed NOT dead on arrival (DOA)
  
• 30 day money back or replacement
• Buyer pays return shipping and a 10% restocking fee when item is returned for reason other than 'defective' or 'doesn't match description'
  
• Some new items may not be returned if seal/packaging is broken
  
• We don't replace small support batteries on controls

At B&D Asset Recovery we strive to give you the best experience along with competitive prices. At the end of the day we are all human here and sometimes mistakes are made, if there is something wrong with what you purchase, please reach out to us directly as we will work very fast to come up with the best solution for you. We want your 100% satisfaction, please contact us directly with any questions or concerns.

• Same business day if payment clears by 3pm EST
• We offer UPS and USPS shipping options (standard and expedited)
• We will ship on your UPS or FedEx account upon request
• We offer blind shipping to your customers and will include your return information and invoice
  
• Contact us for unique shipping needs
• Any Shipments going to China will be shipped via DHL. When purchased but not yet paid for, message us directly and we will get you an accurate quote on shipping cost!