Returns & Warranty
Guaranteed NOT dead on arrival (DOA), 30 days money back or replacement. We do NOT replace small support batteries on controls. Some new items may not be returned if seal/packaging is broken. Returning a part for any reason other than "defective or doesn't match description" is subject to a 10% recoupment for loss of value fee plus the cost of return shipping.
Payment
We accept all credit cards through PayPal.
Shipping Details
If payment clears by 3pm EST Monday-Friday, the item will be shipped the same day.
UPS and USPS shipping options are available for standard or expedited. We will ship via UPS, FedEx, DHL, etc. on your account upon request.
We offer blind shipping to your customers and will include your return information and invoice upon request.
Contact us for any unique shipping needs and we will do our best to accommodate accordingly.
INTERNATIONAL SHIPPING DISCLAIMER
We have had very bad experiences with USPS' international shipping program. We do request that you consider using UPS or DHL. We can quote UPS international shipments at any time.
International buyers pay all customs duties, taxes & other associated fees.
Manufacturer's Warranty and Support DO NOT APPLY.
Our parts are genuine and carefully sourced from fully functional cabinets and machines. Parts may show signs of use, reflecting their authentic working history.