DESCRIPTION
Payment
Please make payment within 7 days of auction end.
Shipping
We send all orders over $200 (shipping included) SIGNATURE REQUIRED. We do not ship to P.O. Boxes on orders over $200. All items will be declared as actual value, we do not mark as gift or at a reduced value. Any shipping costs are based on weight, size, and number of packages. We try to consolidate as many items into one shipment as we can. Some items cannot be combined due to size or weight.
Returns
New & unused items may be returned within 30 days of invoice. Items must be in the original packaging. All video tapes, software, books and electrical items MAY NOT be returned! Shipments must be PREPAID using UPS, US Mail, or FedEx Ground. Collect shipments will be refused. For your protection, we recommend insuring the package for the full value. Refunds will be made to the original form of payment. Freight on new returns may be deducted from the refund amount if the original sale had free shipping. Please note, in some cases, a restocking fee also may be deducted from the original amount. For defective returns, please provide as much information as possible in the return request. Please provide pictures if possible (for both the item and the packaging).
To return an item, please follow the steps below:
Warranty
Most parts come with a limited manufacturer's warranty on the part ONLY. This warranty DOES NOT include labor cost for installation and removal or shipping. PERFORMANCE PARTS HAS NO WARRANTY, EXPRESSED OR IMPLIED, BEYOND THE WARRANTY OF THE MANUFACTURER. For all warranty returns, request a return authorization (as detailed above), including a detailed description of the warranty issue. If the warranty return is beyond 60 days, the return can only be issued as in-store credit or an exchange. eBay does not allow us to issue a refund beyond 60 days.
Photo / Images
We do our best to display images of the actual product being sold. Occasionally, we use a universal image because the manufacturer has not supplied us with a photo. In some cases, the image being displayed may be different due to a running change by the manufacturer, for which a new image has not be supplied. If you have any questions regarding the accuracy of the photo of the item, please contact us prior to purchase.
Fraud Disclaimer
We employ a range of fraud control measures, including, but not limited to videographic and photographic recordings of all items and packages, and serializing and documentation of all items received and shipped. All instances of fraud are referred to IC3, as well as state and local authorities, and will be prosecuted.
eBay Customer Service Hours
Monday - Friday 8:30AM to 5:30PM Central Time
