Fundamentals of business process management. Dumas, Marlon, Marcello La Rosa and

Operations and Process Management, Nigel Slack

BPM CBOK® - Business Process Management BPM Common Body of Knowledge, Versi

Reimagining Management: Putting process at the center of business management by

The Goal: A Process of Ongoing Improvement By Eliyahu M. Goldratt (Paperback)

Business Process Management: Practical Guidelines to Successful Implementations

Business Process Management Of Japanese And Korean Companies - 9789812838605

BPM CBOK® - Business Process Management BPM Common Body of Knowledge, Versi ...