We are a small family run business that has been operating on the eBay platform for over fourteen years.  When we originally started using eBay we never intended it to be a business venture, but a business it did become.  Over the years the products we focused our efforts on selling may have changed, but our primary goal has not and that is to acquire quality items well below market rate so that we can pass those savings on to our customers.  It has taken us several years but we have found our niche.  We offer a wide variety of new, used and vintage Pro Audio/Visual Equipment, Consumer & Business Electronics and much more.  From time to time we come across products that might not necessarily be of an electronic nature, but because we are able to acquire them at a great price, we do so allowing our customers to take advantage of the deal as well. We hope that you enjoy your experience with our store, as much as we look forward to providing you with great products at prices that are second to none.  Chris and Joyce

We accept a wide range of payment options.  See our listings for the payment option that best suits your needs.  For Buy It Now purchases payment is due immediately upon your purchase.  For Auction and Best Offer purchases, per eBay's terms and conditions, payment is due within 4 calendar days of your purchase.  If payment is not made within 4 calendar days we may cancel the order and relist it for sale.  Please do not hesitate to contact us if alternate payment arrangements are necessary.

Free Shipping

We offer free shipping for most of the products sold within the continental United States, unless otherwise indicated in the listing.  Alaska and Hawaii residents will need to contact us for shipping rates. 

Handling

All orders normally ship within 24 hours of your payment unless otherwise indicated in our listing.  On the rare occasions when we are out of town, our shipping times may be delayed.  When this occurs the expected shipping times will be clearly listed.

Expedited Shipping

Expedited shipping is available for all products we sell in the continental United States.  Contact us before bidding or purchasing an item for the expedited shipping options and associated costs.

International Shipping

We ship internationally through eBay's International Shipping Program.  Shipping costs and times will vary depending on your location.  All costs and available shipping locations are determined solely by eBay.  If you are unsure of whether eBay will ship to your international location place the item in your cart to determine whether the item you purchased can be shipped to your country and for the shipping cost.

100% Money Back Guarantee

All new and used items sold in the continental United States come with a 100% Money Back Guarantee. If for any reason you are not happy with your purchase please feel free to return the item for a full refund, free of charge, no questions asked. We offer a return period of 30 days from the date you receive your item.  Items that we sell for "Parts or Repair" because we determined that they are not in 100% working condition or we are unable to test them, are not returnable and our 100% Money Back Guarantee does not apply.

Returns

Please contact us before starting a return so that we can more quickly resolve your issue.  Any returned item must be in the same condition as when it was received by you and returned with the original packaging.  For electronic and computer related products, returns will not be accepted if the "VOID IF BROKEN" sticker is altered or removed.  Returns must be shipped using a service with a tracking number, for proof of return. The warranty does not cover any misuse or physical damage due to shipping or customer neglect.  When returning an item it is your responsibility to properly pack and ship the item to avoid damage during shipment.  If possible take a picture of the item and packaging before shipment so that in the event the item is damaged during shipment we are able to provide pictures for any damage claim filed with the shipper.  If you are returning an item that was damaged during shipment, please provide us with pictures of the box when it was received by you and any damage to the item.

Pictures

The pictures shown in our listings, together with the written description, are the full and complete description of the item being offered for sale. Unless otherwise specifically stated in the listing, only what is pictured is being offered for sale.  If you have any questions as to what is provided as part of the sale, please contact us. For listings with multiple items, the pictures attached in the listing will be of one of the items being sold and will be representative of the condition of all of the items being sold in the listing.  

Measurements

We strive to be exact with the measurements used in our listings to describe the items being offered for sale. Whenever possible we use the measurements of the manufacturer. 

Communications

All written communications from us with respect to any item sold become part of the terms of the sale. Therefore, we encourage you to ask any questions you have about the item before placing your bid or agreeing to purchase it.

Detailed Seller Ratings and Feedback

If upon receipt of your item you do not feel that we deserve Positive Feedback and the highest Detailed Seller Rating, please contact us and give us an opportunity to alleviate your concerns before rating the transaction. Customer satisfaction is our highest priority. Our goal is to have you completely satisfied with your purchase so that you feel we deserve the highest Detailed Seller Rating and Positive Feedback from you.