• Guaranteed NOT dead on arrival (DOA)
  
• 30 day money back or replacement
• Buyer pays return shipping and a 10% restocking fee when item is returned for reason other than 'defective' or 'doesn't match description'
  
• Some new items may not be returned if seal/packaging is broken
  
• We don't replace small support batteries on controls

We want your 100% satisfaction, please contact us directly with any questions or concerns.

• Same business day if payment clears by 3pm EST
• We offer UPS and USPS shipping options (standard and expedited)
• We will ship on your UPS or FedEx account upon request
• We offer blind shipping to your customers and will include your return information and invoice
  
• Contact us for unique shipping needs