Terms and Conditions: Item Condition: New, usually in the factory boxes or from factory bulk cartons. These have never been installed or energized (some assembled items will be tested prior to shipping to insure proper functioning.) Anything other than new will be CLEARLY stated in the description and/or title above. Warranty & Returns: Unless otherwise stated, all of our new and reconditioned products have a 1 year replacement warranty; Should your item malfunction, a RGA- "Return Goods Authorization" must be requested, approved and item returned before any warranties will be honored. (Improper installation, usage or abuse voids any warranty). Unused/ unopened items can be returned if requested and returned within 30 days. A RGA must be requested and approved. Return shipping is the buyer?s responsibility and a 25% restocking fee will be deducted from refund. Shipping: We only use UPS and UPS Freight for all of our shipping. You must have a physical address for us to ship to. PO Box addresses are unacceptable. Unless Free Shipping is offered, buyer pays all UPS or UPS Freight fees. We do not add any extra or hidden handling charges or fees. We can also ship on your UPS account if notified prior to finalizing the Ebay invoice. Most items will ship from our CA location; on occasion we may ship from one of our other locations or from another source nearest to you at our discretion. We do our best to ship your item the same day as payment received. Payments received after 3pm PST or on weekends will be processed and shipped the following weekday, excluding holidays. Payment Methods: We prefer PayPal; however we will also accept Visa, MasterCard and American Express over the phone. We can also ship COD, although that?s not recommended due to additional fees. We no longer accept checks or Discover card. Ebay Feedback: We leave a positive feedback for every successful transaction, please be courteous and return the favor. Should you have any concerns, please contact our manager directly at 800-407-1278 before leaving neutral/negative feedback. Manufacturer Disclaimer: Unless otherwise stated, Circuit Breaker Service is not and does not imply to be an authorized distributor for any manufacturers of the products represented. All copyrights and trademarks belong solely to the rightful owners. Contact Information: Circuit Breaker Service 626 Kearney Avenue Modesto, CA 95350 Phn: 800-407-1278 Fax: 209-491-5254 Email: [email removed by eBay] (for additional product questions) Sales Tax: Applicable sales tax is added to any products shipped to California (9.25%)