| Domestic : |
FREE |
| Puerto Rico, Alaska, Hawaii, APO,PO Box : |
$160 |
| Canada : |
$160 |
| International : |
$200 |
| CA Tax |
10.75% |
UPS Ground / FedEx– this shipping method will be used for all domestic mid size packages.
Pilot(Truck)– this shipping method will be used for large packages.
USPS – this shipping method will be used for all domestic small packages.
USPS Post Office – this shipping method will be used for shipments outside the continental 48 states, PO Boxes,
Canada and internationally.
Free shipping is offered to customers within the continental 48 states.
All packages will be shipped out from our California or Georgia warehouse. We will adjust the shipping location on the basis of the item current stock and your order delivery address.
Some larger items may not be shipped internationally since they exceed the US postal office size regulation.
Additional fee will be charged if your order is shipped outside the continental USA, including HI, AK, VI, GU, MP, PR,
APO and FPO. There will be delay if this process is not completed.
International buyers will be responsible for brokerage fee and duty tax which isn’t included in the total amount of the payment.
30 Days Money Back
To provide our customers with 100% satisfaction is our goal.
Contact our customer service support team if you are not satisfied with our products for any reason within 30 days after receiving the item.
Only the item price will be refunded. Usually, 25% restocking fees will be charged on any unused item. This also
applies to item wrongly ordered or unauthorized returned. If your item is not opened and in their original packaging, just contact us about how to waive the restocking fees. Certainly, the item should haven’t been signed,installed, mounted, used, cut or scratched.
Shipping and handling free won’t be refunded.
While exchanging or returning, all products should carry a RMA number issued by 4caroption clearly marked
outsidethe box.
Refund will be issued only after the package comes back.
Return & Exchange
All products are sold as brand new. We will carefully check all packages before they are shipped out. So, all
damaged products are considered damaged during the transit, even though the outer boxes are not damaged.
Professional installation will be HIGHLY recommended. Skilled technicians who have the proper tools and training
should correctly and safely add the equipment to your vehicle. Do not attempt to do it by yourself since parts after
modified cannot be returned or exchanged. Buyers will be responsible for all risks on any installation method.
Please contact our customer service support team immediately WITH PICTURES if you receive a damaged or
broken item, so we can help you with the damage claim with the shipping carrier. We won’t accept any claim after
14 days upon item receive.
After returning or exchanging is accepted, our RMA department will provide a pre-paid return shipping label and
also UPS claim will be filed.
What customers should do is to make sure the item is in the original packaging with the order number issued by
our company 4caroption, clearly marked outside the box.
Packages received without a valid order number will be returned to buyer and NO CREDIT will be issued.
24-48 hours are usually required to issue your RMA number.
10-14 days are usually required to process your return or exchange once our RMA department receives your item.
Shipping and handling fee won’t be refundable in any circumstance.
PayPal & eBay Managed Payment Programs Are Accepted
Note:
All payment is expected within the time scheduled. A correct address should be provided while placing your order.
Be cautious if more than one address is set up on your Paypal account, since we will not be responsible if the
package is lost or returned because of a wrong address.
To reach us more quickly, eBay message is the best way!
To leave a negative feedback won’t get any problem resolved and we will do our best to provide you better service
anytime. Just find the link at the upper right corner of the seller info section and contact us via email. Or call us at
the phone number provided on the invoice. Please do not send email directly from your email account, since we
cannot respond to them unless pictures or other special help is required.
If an email is sent, please do allow us 1-2 business days for any response due to the high volume of messages.
Our office hours are Mon-Fri 9:30am - 6:00pm PST. We are closed on Sat and Sun and major Holiday. All emails
will be replied in order.
To avoid that your email gets into the spam mail box, make sure use the “contact seller” on your auction page. So
we can answer your questions through eBay message system.
4caroption – as a 15-year senior seller, we aim to be a better option
for your car accessories!
We carry plentiful automotive accessories at unbelievably lower prices, including front & rear lip, trunk & roof
spoiler, side skirts, running board, window visor, floor mat, radiator, steering wheel etc.
Professional manufacturers, pre-sale, customer service department and money back guarantee enable us to
always provide you with better shopping experience!
Fast shipping is guaranteed since multiple shipment methods are available.
