Combined Shipping
We can combine shipping if you purchase multiple items! Contact us for more info.

When Does It Ship?
Items are usually shipped within 1 business day (M-F). Items purchased late on Friday, will ship on Monday.

Shipping Methods
Domestic Shipments are made with USPS or UPS Ground (UPS is for large packages and is lower 48 USA only). UPS will not ship to PO boxes. If a large item is required to ship with UPS, a physical address will be needed to complete shipment.

Tracking Info
Tracking is automatically sent via eBay when items are shipped.

Hawaii, Alaska, and PR
Shipping is not free to HI, AK, or PR. If the listing offers discounted or free shipping, it is only available to continental USA only (Lower 48 States), unless otherwise stated in the description. Please contact us for shipping quote.

International Shipping
United States Postal Service (USPS). It is the most affordable service, and is reliable. Not all items are available for International shipping. Please contact us for more details.

Import Fees
Buyer is responsible for any and all Duty Fees, Customs Fees, and/or Taxes that your country may charge you upon receipt of your item. Please contact your local postmaster/authorities for more information on such fees. Items will be shipped at the actual value paid. We cannot alter values of shipments for any reason when shipping internationally, it is against the law.

Power Supplies
All electronics with included power supplies have 110v-120v power supplies unless otherwise mentioned in the description. If you are purchasing for overseas use, you may need a different power supply or power converter. These are very inexpensive items that will convert the voltage for use in your country.

Easy Returns
If you have an issue with your item, please contact us, we want to help. We have a 30-Day return policy for new items. You can request a replacement, exchange, or a refund. Used items are sold "as-is". Refunds are for the price paid minus shipping costs, and processing fees. Please contact us first in order to do a return. Returned items must be in original packaging complete with all accessories. Missing packaging/accessories will result in restock fees, and/or possible refusal of return. Items damaged by customer cannot be returned. Software cannot be returned. Due to health standards, items that go in ears or in front of mouth may not be eligible for return.

The Pro Audio Guys
We are a family-owned business in Denver, CO. We are an Authorized Dealer for most major lines of Pro Audio/Music Gear. We love what we do! We are known for great deals, fast shipping, excellent customer service, and a passion for gear. Please contact us with any questions. We appreciate your business!