Thomas AllFix Parts Co cares about customer satisfaction and offers the BEST return policy on Ebay!

30 Day money back guarantee.
If you are not satisfied with the product that you received for any reason or no longer need it you may send it back for a full refund. All we ask is that you do not start any cases and include a note in the package stating the reason for the return. The guidelines are below.

• Item(s) must be in the same condition as it was received.
• The return must be initiated within 30 days of receiving the order.
• When using Ebay Hassle Free Returns all of those guidelines must be followed.
• This guarantee is only valid on Domestic orders shipped within the US.

Exchanges
If you order an item and need to do an exchange please contact us through Ebay messages and we will work things out. Please do not start any type of case. Once you do the item can only be returned for a refund.

Warranty
We offer a 90 day warranty on every item that we sell.

Feedback
Positive feedback is left automatically once we receive your payment.
Before leaving us neutral or negative feedback please email us and let us take care of any issue you might have. We take care of every problem that is brought to our attention and we answer every email that is sent to us. If we do not get back to you within 24 hours M-F please email us again.

If you make the payment before 8am, all orders will be shipped on the same day from Monday to Friday. Orders received after 8am will be shipped on the next business day. We do not ship on Saturdays or Sundays. We are not responsible for orders sent to the wrong address. We do not ship to post office boxes or any type of mailbox.  
After the order is processed, tracking information will be automatically sent to you.  
If your order was placed before or after our deadline, please send us an email to see if your order was received in the final batch. Friday's overnight orders will be shipped on Monday.

Thomas AllFix Parts Co uses Ebay Managed Payments

If there are any problems with your order please contact us immediately. We are more than willing to help you out with any problem. If you have any questions or comments you can email us through Ebay. All communication must be done through Ebay's email platform. Before purchasing an item please make sure that it is compatible. You can always contact us if you are unsure. We take care of every problem that is brought to our attention and we answer every email that is sent to us. If we do not get back to you within 24 hours M-F please email us again because we probably did not get the email.