Downtown Photo is proud to offer a 30 day return or exchange policy on most items for a full money back refund.
Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards.
Please enclose a copy of your invoice with your return and tell us whether you would like the item to be replaced, exchanged, or refunded.
When returning an item, please make sure you use a shipper which provides you with Insurance and a tracking number. Items returned without a tracking number might take much longer to be processed.