Dias - Quality management in service - New paperback or softback - X555z

Hernon - Statistics REV - paperback or softback - X555z

Taft - Ethics in service. - New paperback or softback - X555z

Silver - In Secret Service - New paperback or softback - X555z

Service Quality in Academic Libraries by Peter Hernon (English) Paperback Book

Miller - Current Practices in Public Libraries - paperback or softback - X555z

Mehrotra - Academic Audits In Schools - paperback or softback - X555z

Besnoy - Ethics And Integrity In Libraries - paperback or softback - 5 - X555z