Guest Service in the Hospitality Industry by Paul Bagdan

Supervision in the Hospitality Industry: Applied Human Resources by Miller: Used

Managing Hospitality Human Resources by Woods

Human Resources Management by Gary Dessler (1994, Hardcover, 6th Edition)

Supervision in the Hospitality Industry : Applied Human Resources John R. Walker

Human Resources Management for Public and Nonprofit Organizations by Joan Pynes

Managing Human Resources by Susan E Jackson

Canadian personnel management and human resources Second edition