Shipping & Handling    Details

Default    Shipping Cost or Free Shipping Information: 

▲ Default shipping cost or free shipping service is only for the lower    48 United States by UPS Ground or USPS. Other areas or needs other    shipping ways, please contact us.
▲ Buyers from Guam, Puerto Rico, Virgin Islands, American Samoa,   Alaska,  Hawaii, PO Boxes, APO/FPO addresses or other   countries/areas, there WILL  be extra shipping costs, please contact us   for more detailed  information.
▲ Please make sure your address is valid for both UPS and USPS   services.  Any costs incurred because of incorrect or undeliverable   address should  be undertaken by buyer.

Handling   Time: Shipping    is usually made in 1-3 business days after payments cleared. Orders  are   processed from Monday-Friday; Not on the weekends & public  holidays.

Sales  tax   / Customs duties: Any    sales taxes or Customs duties are not included. If came out, they must    be undertaken by the buyer.

Damage  In   Shipping: Email    or call us First! We will work with you to get the case resolved in  the   fastest method.

Return / Refund

If you are not  100%   happy with your purchase, please contact Us. Please don't  directly   opened a request or case without informing us, or else, we  will do some   discounts on the warranty and other sales-services later  on. Hope for   your understanding.

Returns  &   Exchanges

▲ All returns must    be made within 30 days of delivery date. Items must be in new, unused    condition, with all original materials included with the shipment. A    partial refund may be applied for opened or damaged items, depending  on   the condition.
▲ Items returned under the buyer’s remorse: The return shipping fee   must  be covered by the buyer; The original shipping cost will also be    deducted from the refund. 15% restocking fee of the items purchase   price  will be charged. 
▲ Returns that are the result of our seller's error: Buyer will  receive   a full refund of the item as well as shipping charges
▲ All returns require a RA (Return Authorization) number that will be    given by our seller. Please contact with us at first for more details.

Defective   & Damaged Products 

▲ If product was received damaged or not as described, please send us    some pictures or videos, so we could well understand your problem,  then   solve them for you ASAP. Besides, it's much helpful for us to  claim  with  UPS, remind our related department to pay much more  attention to   packaging later on. Hope for your understanding.
▲ Replacement or refund of defective or damaged products can only be    returned in exchange for the exact same product, or else, the purchase    price will be refunded back to your original payment method. 
▲ If an item is received damaged, customer service must be contacted    within 7 days of receiving your item. All returns require a RA (Return    Authorization) number as above.

Warranty & Feedback

▲ 6    months' warranty for the machines, not for the consumables. We stand    behind our products all the item, so even if your warranty period has    expired, you can still seek for service or technical support from us    with low cost.
▲ Any    warranty shipping cost to us is responsible by buyer.
▲ Any shipping cost to buyer is responsible by the seller. 
▲ We    committee to the customer satisfaction and want to bring you the best    purchase experience. If there is any problems, please contact us ASAP.    If not, please leave us a positive feedback as it's very important for    us. Thanks very much.