Metrics for IT Service Management - Paperback By Peter Brooks - VERY GOOD

Frameworks for IT Management - A Pocket ... by Bon, Jan van Paperback / softback

Foundations of IT Service Management wit... by Orand, Brady Paperback / softback

Introduction to Management by Richard Pettinger Paperback / softback Book The

Management: A Concise Introduction by Pettinger, Richard Paperback / softback

Human Resource Management in Education:... by Bird, Richard Paperback / softback

IT Service Management: An Introduction B... by Van Bon, Jan Paperback / softback

Metrics for IT Service Management - Paperback By Peter Brooks - GOOD