ITIL V3 Service Operation

Service operation (Best management practice), Great Britain: Cabinet Office, Use

ITIL V3 Continual Service Improvements, AXELOS

ITIL Service Transition (ITIL v3 Service Lifecycle)

Itil Service Strategy by Axelos

Foundations of ITIL® V3 (Volume 3), Inform-IT, 9789087530570

ITIL®v3 Foundations: A Time-Compressed Res- 9781521969663, Jason Dion, paperback

Itil® V3 - A Pocket Guide: A Pocket Guide (... by Publishing, Van Hare Paperback