Implementing ITIL Configuration Management by Larry Klosterboer

ITIL Service Operation (Best Management Practices) - Paperback - VERY GOOD

Implementing ITIL Configuration Man..., Klosterboer, La

Implementing ITIL Change and Release Management

ITIL Continual Service Improvement (Best Management Practices) - VERY GOOD

Implementing ITIL Change and Release Mana- hardcover, 9780138150419, Klosterboer

The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditabl - GOOD