1. We charge extra shipping fee to Alaska, Hawaii and Puerto Rico.
2. We do not ship to APO/FPO/PO Box. Your physical address is required.
3. We only accept payment from, and ship to, Confirmed Ebay addresses.
4. Tracking number will be uploaded to eBay within 24 hours once item shipped.
5. For International shipment, Buyer are responsible for the Import duty and tax.
6. If your parcel hasn’t arrived after the estimated delivery time, please contact us We will try our best to help. Once shipping company confirmed parcel has been lost, we will send you the new replacement or issue a full refund. Please note that shipping company need 10-14 business days to investigate the case. Please allow us have more time to handle your case, and please trust us that we will provide the perfect solution for you.

1. We charge extra shipping fee to Remote areas of USA.
2. We do not ship to APO/FPO/PO Box . Your physical address is required.
3. We only accept payment from, and ship to, Confirmed ebay addresses.
4. Tracking number will be uploaded to eBay within 24 hours once item shipped.
5. For International shipment, Buyer are responsible for the Import duty and tax. Please be aware that the item you are about to buy is an international shipment, for which your country may charge custom fees and/or tax. These costs vary and have to be borne by the buyer. We offer free shipping for any successful shipment. In case of rejection of the shipment by the buyer because of refusing to clear customs, however, the shipping costs incurred have to be borne by the buyer and are non-refundable.
6. If your parcel hasn’t arrived after the estimated delivery time, please contact us We will try our best to help. Once shipping company confirmed parcel has been lost, we will send you the new replacement or issue a full refund. Please note that shipping company need 10-14 business days to investigate the case . Please allow us have more time to handle your case, and please trust us that we will provide the perfect solution for you.

Please contact us for a Return Authorization Number by eBay messages between 9:30 a.m. to 6p. m PDT (Monday to Friday) , without Return Authorization Number , we couldn't identified your return .

Your refund will be issue to your Paypal within 6 business days , Paypal unique refund transaction ID number will be provided. Please keep in mind, you might need extra 2-7 business days for the refund to deposit in your account , it depends on your credit card company.

1. We are here to help with any questions or problems you may have. Please feel free to contact us by eBay message. During the working hours , we will reply all your messages promptly . Some message sent after business hours will be replied within 12 hours. We are off on the weekend, messaged we got on the weekend will be replied on coming Monday.
2. We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without asking for help.
3. We aim to provide Top Level Customer Service, we will try our best to solve the problem for you.
4. We use DHL/Fedex expedited shipping service, the actual estimated delivery time is around 2-7 business days which is much shorter than eBay item page shown.
5. Our remanufactured air struts are tested with the strictest OE standards, and it backed by two years Warranty. We reused OE shock to maintain OE active damping functionality. We rebuild this strut with new air spring bladder, new O-ring seal, new connectors, new CNC-machined aluminium upper and lower piston, wiring harness, air fittings, dust baffles and aluminium cans. We only use OE shock that passed the dyno test. We guarantee you will have a smooth and comfortable ride