• We only accept PayPal payments from verified accounts with confirmed addresses.
• 
  Orders will be shipped after receiving cleared payment.
• 
  Payment due within 3 days after auction ends and for buy it now listings.

Item(s) would be shipped out within 1 working days after received your confirmed payment.

Please kindly note weekends and holidays are not working days.

Our Free Shipping offer is only valid for the continental United States (48 states). Depending on where the shipment is going relative to our fulfillment location the transit time is approximately 2 - 6 business days after your payment has processed and cleared. A tracking number will be provided for you to track your package(s) during the shipping process.

If shipping to Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands, or any other U.S. territory kindly contact our customer service team for a shipping quote.

We do not ship to PO Boxes, Apo's, FPO's, or Military Mail Boxes.

Items purchased from HST may be returned either to one of our locations or by carrier. The offer is valid as a onetime replacement of the original part purchased by the original owner/purchaser. Customers may return part(s) within 30 days of the purchase date and buyer pays return shipping. Shipping and handling charges are nonrefundable, including items that are marked "free shipping". If the item is marked "free shipping" the true shipping cost will be deducted from the total refund amount. Prior to returning any part(s) customer must request a return merchandise authorization number (RMA) from our customer service team.

In order for a proper return and refund the part(s) must be in original packaging, not used, not installed, or disassembled. Part(s) free of any damages and must have all fittings and/or hardware. HST will not be liable for any part(s) during the return shipping process until the part is received in our facility, inspected, and approved.

If a replacement is needed the customer will need to purchase the replacement part(s) and a refund will be issued once the item is received back and the return is approved. Refunds may take 5 business days from the day the part(s) is received. Refunds will be processed to the original payment method. No exceptions.

Damaged shipping claims must be reported within 24hrs to our customer service team. Items will be subject to inspection by the carrier for approval and replacement of part(s). All damaged packages must be refused at time of delivery and reported to our customer service team via eBay’s messaging system.

Refused or undeliverable shipments may be subject to return shipping & handling charges and a 20% restocking fee may apply.

1. If Parts ordered wrong and then exchang for correct parts will be subject to a shipping fee . A Replacement will be sent after our communicating.
2. If Parts ordered wrong and need returned for refund,20% handing fee will be required. (include our shipping cost). If products are installed and can’t second sales,addtional 20% depreciation charge will be required.

3. 20% charge will be required when you need a new replacement if there’s leaking problem within 30 days. ( Photos or videos will be required)

4. 40% charge will be required when you need a new replacement if there’s leaking problem within 31-60 days. ( Photos or videos will be required )

5. 60% charge will be required when you need a new replacement if there’s leaking problem within 61-90 days. ( Photos or videos will be required )

6. 75% charge will be required when you need a new replacement if there’s leaking problem within 91-180 days. ( Photos or videos will be required)

7. 85% charge will be required when you need a new replacement if there’s leaking problem within 181-365 days. ( Photos or videos will be required )

Note: If there’s no photos or videos evidence or the False evidence and accusation,we have the rights to deny the request of the quality problem from customers. when necessary,we will seek legal support. Details of the above for our policies, in the premise of not violating ebay related trade policy, the policy enjoy the same legal effect, the policy will take effect after your purchasing. Thanks for your support and understanding.

1 Our all aluminum radiators are made of pure hand welding,and this is the normal for some flaws .Please do not compare our products as the crafts and gifts Standard. If you mind this please do not purchase.

2 Devote to improve the performance ,so there would be some problem when you intall some types,because they are converted so there are some difference between the OE radiators.Please go to the professional workshop to insatll it.

3 Due to special products,so they can’t be second sale once intalled.So we will charge some handing fee if you decide to return.So keep it uninstalled before you return it,Please read the details on our return policy.

4 Our warranty is 1 years for the quality.Please note we offer the repair service not the replacement a new one if there’s no quality problem.You need charge the shipping cost of the return.

The warranty does not cover any labor, related supplies, removal, re-installing, diagnostic, rental car expenses, and/or any other contingent expenses other than the replacement of the defective part(s) itself. Warranty returns are subject to inspection and part(s) returned with obvious signs of neglect or improper installation will not be covered under the warranty.

Any modifications or alterations to the part(s) and/or any use other than the original intended application will void the warranty. Any physical damage, connection threads stripped, collision, electrolysis, blown tanks, blown seams, external corrosion, misuse, abuse, natural/environmental forces, and/or the use of improper coolants, chemicals, additives, fittings, hardware, and any other supplies other than the original intended application will not be covered under the warranty.

We will repair after we receive your returns,please note the accessories are not within the warranty,include the oil cooler accessories,radiator caps ,etc.The broken of the cores when intalling and the damadge caused of the incorrect installed are not within our warranty.

We are professional sellers with many years of successful eBay business experience. Our goal is to provide the most sensational products and exceptional customer service for our community.

Please do not hesitate to contact us prior before leaving any negative feedback or low DSRs.
We would highly appreciate the chance to follow up with you if needed.

The best way to contact us is by eBay messages.

We always reply eBay messages that are sent to us with an inquiry, usually within 24 hours of receipt or sooner. We will answer all eBay messages during our business hours. (Monday - Friday 9:00 am to 6:00 pm HKT except all Holidays)

Please do not leave any low detailed seller ratings, neutral or negative feedback before contacting us.
We commit you 100% satisfaction guarantee.