Customer Service Policy - If you are not satisfied with your purchase for any reason please reach out to us at Richie’s Hobbies LLC via eBay Messaging. We will go above and beyond to make sure your needs are fully addressed. 

Condition of media: all media discs are inspected for scratches, damage, cleanliness, etc. Any defects are cleaned with a Hybrid Venmill 2.0 - a certified professional disc cleaner. Cases may or may not come with stickers which mark previously viewed, library copy, or advertised price. All of my media is used unless specified otherwise by the condition status in the listing. Nonetheless, all cases are cleaned to the best of our ability to remove stickers, marker markings, dust, dirt etc. 

Film Versions: As indicated in the title and by this paragraph here - I do not guarantee screen format on specific titles. For example, if purchasing Man on Fire, you will certainly receive a copy of the movie. That copy might be full or widescreen depending on what is available. I encourage all potential customers to reach out if they have concerns about the format they will be receiving. I’ve combined format titles to clean up the store so I do not have duplicate listings of a plethora of titles.

Shipping: All Items are shipped within 2 Business days (and to the best of my ability 1 Business day) via USPS Media Mail. All large orders will have insurance purchased to protect the value of the order.