Basically brand new. I’ve had it about a week and it was hooked up for maybe three or four days before Xfinity told me it wasn’t on their compatibility list for my 1.2gbps service. Which I thought was odd since it had the Xfinity logo right on the front cover. I was so confident that it’d be fine that I tossed all the packaging, so it’ll come to you well-packed in a plain cardboard box.

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