Details:
- NEW
International Return:
Customers using a forwarding freight service to order items to another country, even if the shipping address is in the USA, will be considered as international shipments. This policy is implemented because many international buyers may choose not to return items for a refund due to expensive return shipping costs. However, customers can still initiate a return request for a refund through the eBay standard return procedure. Please carefully review the policy outlined below and refrain from purchasing and agreeing to it if you have any concerns.
For returns due to reasons such as defects, damages, malfunction, or discrepancies from the description, we will not cover international return shipping costs. If items are deemed defective, you are responsible for returning them to us at your expense. By placing your order, you fully agree to this return policy.
No partial refunds will be issued for defects. If you wish to receive a refund, the item (order) must be returned to us at your expense. Customers can still return items by adhering to eBay's return policy. Please note that we only provide a return label to the original address to which the order has been shipped.
SHIPPING
We ship out the order when payment is cleared.
We offer FREE SHIPPING on over 90% of our listings to the continental U.S. Please check this listing's shipping charge under the item price.
If you are in Alaska, PR, GU, MP or Hawaii please contact us for shipping costs. The listed prices do not apply.
We do not ship to international destinations, APO/FPO addresses under any circumstance.
If you purchase multiple items we will consolidate your orders.
A shipping notification will be emailed to you once your order has been shipped.
We do not ship on weekend or public holidays.
RETURN
We stand behind our products. Items can be returned for exchange or full refund within 30 days from the date you receive your merchandise.100% Hassle Free returns.
Return shipping is paid by the buyer and is non-refundable unless the item was DOA.
We will only provide a return shipping label from the original address the item was shipped to. If any item is forwarded to a different address or out of the continuous 48 State of the USA, the buyer will be held responsible to pay for the return of the item back to the address we have on file for when the item was delivered. We do not cover international return.
FEEDBACK
Problems or Lost Communication: If there is any problem that makes you lower the rating, please hold and contact us via eBay message for solution. We will solve your any concerns and guarantee your 100% satisfaction. All messages will be answered within 24 hours (except weekend and public holiday). Directly email to us may not be checked on time, please use eBay message system to contact us. please check your spam setting of email or check your spam/filtered email folder when you do NOT receive response from us.
Order Cancellation Is Not Guaranteed:
We cannot cancel your order if it has already been shipped or if a shipping label has been created.
Please do not message us to argue that the label was "just created" and the item has not been shipped yet. Make sure to purchase with full consent. Do not place an order and then request a cancellation afterward. We can only cancel your order if it has not yet been shipped and no shipping label has been created.
Order Notes / Special Requests
Please DO NOT leave any order notes or special requests in the order. If you have a special request, contact us directly first. Once we confirm and agree to your request, you may then place your order. Do not leave new requests in the order notes after purchasing. We will not be able to honor requests written only in the notes. Feel free to contact us before checkout if you need assistance. Thank you.
