Your satisfaction is our goal! If you have any issues with your order / purchase please contact us BEFORE you leave any feedback and to give us a chance to make it right. Our normal business hours are Monday - Friday 9:30 am to 5:00 pm (EST). Please allow us up to 24 business hours to respond your email / call (we are not open weekends or holidays). Please note: Images are a representation of the item only. Actual item may differ. Some images will show accessories or parts that are NOT included with this listing. Please read the listing title, description and Manufacturer Part Number carefully. When in doubt, simply ask us before making the purchase. If a size chart is provided, it is for reference only and we are not responsible for errors or accuracy of the chart. Because all clothing fits differently we recommend you get fitted prior to your purchase. Don't worry, if it does not work out, we have an exchange / return policy to help you (see details in the 'Shipping' section above). | 
