**PLEASE READ!**: Message us before you open a eBay return case. Opening a return case negatively affects a seller's rating. If you have any issues please let us know, We will work quickly to resolve them.
CONTACT:
We answer emails Monday through Friday 9:30am to 03:30pm. We are closed over the weekends. We ship items out within 3 business days of payment. We do not ship any items out over the weekends.
CONDITION DESCRIPTION:
WE DO OUR BEST TO TRY AND CATCH ANY AND ALL FLAWS. BUT THINGS DO SOMETIMES GET BY US AND WE ARE SORRY FOR THAT WHEN IT DOES HAPPEN. WE TRY AND TEST TO OUR BEST ABILITY. WE DO LIST FROM WORKING ENVIRONMENT OR A COMPANY STATING TO US THEY WORK, AND SOMETIMES ALL WE CAN DO TO VERIFY IS PLUG AN ITEM IN. WE TRY AND LIST ACCURATELY HOW WE TESTED. WITH ANY ELECTRONICS THEY COULD WORK FOR US AND THEN REBEL AND NOT WORK AFTER SHIPMENT. IN ANY CASE WE TRY AND OFFER AS MANY ITEMS WE CAN AS 30 DAY RETURNS. JUST PLEASE CONTACT US FIRST TO SET UP A RETURN. WE ARE SELLING USED ITEMS SO PLEASE BEWARE THEY COULD HAVE COSMETIC ISSUES OUR HUMAN EYES DID NOT SEE OR CATCH.
About Us:
We are a Family Owned and Operated e-Waste company located in Massachusetts. We strive to repurpose and reuse all items that come into our facility. We test items to the best of our ability and always explain how much testing was done on an item in the condition description.
Third Party International Shipping Companies: If you use a 3rd party International shipping company to get items to your country-please note -there are no guarantees from eBay or Paypal for these transactions. Once the item is delivered to these companies any issues you have at that point you have to file disputes with the shipping company you used. You may contact us prior to getting approval to bid and or buy. thanks
Customer Service:
If for any reason you feel you cannot leave us 5-star feedback, please contact us so we can make it right. Customer satisfaction is our top priority and is needed to keep our business alive. Please message us prior to leaving feedback or opening a case so we can do our best to resolve whatever issue you have. We want to gain your repeat business. We answer emails Monday through Friday 9:30am to 03:30pm. We are closed over the weekends. We ship items out within 3 business days of payment. We do not ship any items out over the weekends.
RETURNS:
We have a 30-day inspection period for items described as working and offer returns on most items.
We do accept returns in the event your item arrives DOA or is not as described, as long as returns are offered at the time of purchase on the listing. We try to fully examine everything prior to listing and thoroughly describe each item, but sometimes things slip through the cracks, especially when dealing with used merchandise. We do not accept returns on items that have been tampered with or altered in any way. If any items have asset tags those tags must be attached in order to return.
SHIPPING:
IF FREE SHIPPING OR FLAT RATE SHIPPING IS OFFERED ON AN ITEM, THAT SHIPPING PRICE IS FOR THE 48 CONTIGUOUS CONTINENTAL US STATES ONLY. PLEASE CONTACT FOR RATES TO YOUR AREA.
