Shipping

Returns

We understand that from time to time the need to return and/or exchange an item may occur; the following policy is in place to provide consumers with that option, it also protect us against frivolous claims.No exchanges or returns will be accepted in violation of this policy or without a RMA code, which you should contact us to receive.We have no obligation to return any items shipped to us that do not conform with the terms of our return policy.Please call us for any return or exchange-related issues. Exchanges for defective items or items damaged in shipment: We will exchange at no cost to you any defective item during the warranty period or products damaged in shipping if and only if we are notified within 24 hours of delivery. Voluntary Exchanges and Returns: Except for defective products or products damaged in shipment, all returned or exchanged items must be in "NEW" condition.New condition means never used, never installed, in-box condition, with the internal and external packaging of the brake pad. We will exchange an item that is NOT defective or damaged in shipment only if the item is in “NEW” condition.You will be responsible for all shipment costs, plus a $5 handling fee if we arrange for the shipping.If the item exchanged for has a higher price than the product being exchanged, you must also pay the difference in price before we ship the item. If you return an item that is neither defective nor damaged in shipment, the item must be in “NEW” condition.The purchase price of the item will be refunded, less a 25% restocking fee and $6 to cover shipping.We will not be responsible for any shipping charges incurred in returning the items back to us.

Tax

We Do Not Allow Local Pick Up on any orders. Our internet sales are website exclusive. Separate from our store front. CA Customer will be Charged 7.25% Sales Tax.

Payment

*PayPal Payments Must be from a verified PayPal account. 
*If your payment is not from a verified PayPal account we have the right to void and cancel your order 
*In the case the incorrect address is entered during checkout we cannot make edits to the address, but we will fully refund you upon request so you can reorder with the correct address
 *We do not accept any other form of payment (No exceptions) 
*For "Buy It Now" Listing Payment is due immediately "Auction listing must be Paid within 3 business Days or Bid will be voided

Warranty

We offer a 2 year or 25,000 miles limited warranty, whichever comes first, on all KFE Ultra Quiet Advanced Brake Pads. Warranty is valid from the day of purchase and covers normal wear and tear up to 25,000 miles. All brake disc rotors and brake pads installation must be installed by a licensed brake specialist mechanic. A receipt must be presented at the time of the warranty that shows the date of installation, mileage, the brake specialist and his or her license number. Warranty excludes product modification or alteration and damage cased by misuse, abuse, other faulty parts, improper installation, track racing, negligence, lack of maintenance, off-road use, abnormal operations. All claims must show proof of purchase in order for the warranty to be valid. You must request an RMA number from us for warranty coverage. All return shipping fees from and to our warehouse shall be the responsibility of the customer, and no costs incurred by the customer through installation or any other costs will be covered under this warranty. Warranty will be granted in one of two following ways: exchange of the exact item or replacement of exact item on invoice. Warranties expire when you sell your vehicle. "THIS LIMITED WARRANTY REPRESENTS THE TOTAL LIABILITY OF KFE BRAKE SYSTEMS,FOR ALL KFE ULTRA QUIET ADVANCED CERAMIC BRAKE PAD. KFE BRAKE SYSTEMS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. KFE BRAKE SYSTEMS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES."