Service Systems Management and Engineering: Creating Strategic Differentiation

Service Systems Management and Engineering: Creating Strategic Diffe - VERY GOOD

Business Process Orientation - 9781574442946

Service Systems Management and Engi..., Chang, Ching M.

Service Systems Management and Engineering: Creating Strategic Differentiation a

SERVICE SYSTEMS MANAGEMENT AND ENGINEERING: CREATING By Ching M. Chang

Information Technology for Management : Improving Strategic and Operational...

Strategic Management: Creating Competitive Advan- 9781259303500, Dess, paperback