Who do we use to send our goods?

We utilise the delivery services of Royal Mail and Parcel Force.

Our promise to you...

Your item/s will be professionally & carefully packed and despatched in a timely manner. If your item/s have arrived damaged, please do not hesitate to let us know in order to investigate this for you. All orders placed before 13:30pm, with confirmation and verification of your payment information, will be dispatched on the same working day, unless following a bank holiday or any unforeseen circumstances. Orders are not usually processed for shipment on weekends and bank holidays.

Where can my order be delivered to?

Please refer to the top of the listing and/or checkout for postage options and charges. We deliver to mainland UK, Channel Islands and Isle of Man; however, some services aren't available or are subject to different guaranteed delivery times.

Royal Mail can provide delivery services to the Channel Islands and Isle of Man although please note that some deliveries to the Channel Islands and Isle of Man may be subject to delays due to customs checks.

Customers in the Channel Islands and Isle of Man can access all Royal Mail's UK services through their local postal operator or online and we please ask that you read through Royal Mail's website for their terms and conditions in regards to your specific area.

For Parcelforce enquiries please visit

https://www.parcelforce.com/business-parcels/uk-parcel-delivery/understanding-prices"

For Royal Mail enquiries please visit

https://personal.help.royalmail.com/app/answers/detail/a_id/98/~/help-sending-mail-to-the-channel-islands-and-isle-of-man

We want you to be happy with all your purchases from Race it Direct, however there may be certain instances where products may need to be returned and we understand this can happen!

Faulty on Arrival?

If your items were faulty on arrival, we ask that you inform us as soon as reasonably possible. Items should be returned in their original packaging when possible with a copy of original documentation. Once we have verified the fault, we will issue a replacement or refund to you via your original payment method.

What if you change your mind?

If you have simply changed your mind about any item ordered and you wish to return it, then you can do so provided you inform us of your decision within 30 days of receipt. All you will be responsible for is the cost of the return postage. The item should be unworn, undamaged and must be 'as new' when returned to us. We will issue an exchange or refund to you via your original payment method.

Damaged in Transit?

If any items were damaged in transit, with proof, we ask that you report it to us within 7 working days. On their return they can be replaced or a refund can be issued via your original payment method.

Items Faulty in Warranty Period

If any of your purchases develop a fault within its warranty period it will need to be returned. Once the fault has been verified, a repair or exchange of goods will be issued.

Good to know

Returns can take approximately five business days to process upon receipt of the item/s. We are not responsible for the loss or damage of item/s during their return. When returning the item/s, the buyer is responsible for any shipping costs.

Not sure if you can return your item/s?

Any product which has been test fitted is considered used and cannot be returned for a full refund.

Any electronic item which has been removed from the original packaging or has the manufacturer seal broken is non-returnable.

Any liquid or aerosol that has been used, opened or has the seal broken is non-returnable.

If you've owned and used your product but it is within a 30 day return period we may still be able to help. Please contact us with your order number and any images that may help of the item/s you're looking to return and we will look to help wherever we can! We are humans at the end of the day! :)

Return Address.

Race it Direct, Unit 5 Sandall Lane, Kirk Sandall Industrial Estate, Doncaster, DN3 1RA.

Got a question?

Please feel free to contact us anytime between the hours of 9:00am and 5:00pm through our eBay messaging or give us a call on 01302 215 585 and we will be happy to help as best we can! Excluding bank holidays and weekends.

We are a Family and Friend ran business with an ambition to support each biker as if it was roadside. With over 12 years combined experience in the Motorbike Service Trade we know a thing or two about fast and efficient service but what really sets us apart from the rest is our knowledge and love for our products and especially those that go on our bikes! All this is contained within our mail order distribution warehouse on the outskirts of Doncaster.

ALL BALLS RACING GROUP

Please know the ALL BALLS RACING GROUP features brands such as ALL BALLS RACING, HOT RODS, VERTEX, HOT CAMS, CYLINDER WORKS, PIVOT WORKS, SUPERSPROX & WRP. Items branded as e.g WRP may be sent in alternative branded packaging from within the group. Please know items in alternative branded packaging are made to the same high standards across the group.

Although every care is taken to ensure accuracy and completeness in this compiled data, no liability, other than that which may be not excluded by law, can be accepted for damage or loss caused by any errors or omissions in the information given. 

Please ensure the year of your bike is correct based on the listing title and/or compatibility list. Late registered vehicles may show a different year on registration compared to when it was manufactured. Years listed are based on production years.

All parts must be fitted by a trained motorcycle technician in accordance with the original equipment manufacturers specification, once fitted they must be checked to be working in accordance with the original equipment manufacturers specification.

All compatibility data is supplied by WRP and affiliations, please see listing titles for accurate model fitment information. Please refer to compatibility tables as a guide only as these may contain errors.