• We accept Paypal only for the payment, and all orders should be paid through Ebay auction, please do not pay directly to our Paypal account.

• Paypal allows to pay by Credit Card, Direct Debit, VISA, eCheck, or other methods, please kindly check Paypal for more information.

• For multiple purchases, please add items to your Ebay shopping cart and pay once for entire order.

Your order will be dispatched within 2 working day of receiving payment (Monday-Friday) and you should expect to receive it three or five days after dispatch (for orders sent RM 1st Class).

In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Out 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition , it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.

Notice:

1.All returns must be pre-approved by Autopartm and have a return merchandise authorization (RMA) number.Unauthorized returns will not be accepted.

2.Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in “new” condition. Used items will not be accepted for return.

3.We will replace the returning item with an identical item, issue a full store credit or a full refund.

There is a difference between Genuine and OEM / OE Supplier brands. A genuine part is a part in the auto manufacturer’s original box with their logo on the box. OEM / OE Supplier is a brand licensed by the vehicle manufacturer and the part will not come with the vehicle manufacturer’s logo on it. OEM / OE Supplier parts are often the same parts you’d get at the dealership, just in a different box. We do not accept returns based solely on where a part is manufactured.

• 1.We appreciate your business and strived to improve our customer service and our commitment to quality.
  
  2.We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.
  
  3.If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.