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Words That Change Minds : Mastering the Language of Influence by CHARVET; SHELLE

THE CUSTOMER IS BOTHERING ME: HOW TO CHANGE ATTITUDES, By Shelle Rose Charvet

Words That Change Minds: The 14 Patterns for... - Charvet, Shelle Rose

The Customer Is Bothering Me: How to Change Attitudes, Improve R

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Words That Change Minds: Mastering the Language of... - Charvet, Shelle Rose

Feminism (Everyman's University Paperba... by Charvet, John Paperback / softback