The Visible Ops Handbook Start - GOOD

The Visible Ops Handbook: Starting ITIL - Paperback, by Behr Kevin; Kim - Good

The Visible Ops Handbook: Starting ITIL in 4 Practical Steps

The Visible Ops Handbook: Starting ..., Spafford, Georg

ITIL Foundation Handbook - Pocke- The Stationery Offic, 9780113313495, paperback

Itil Foundation Handbook - Pocketbook: 2011 by itSMF UK

ITIL Foundation Handbook (2012)

ITIL foundation handbook, Stationery Office & Agutter, Claire, Used; Good Book