invoice terms

All Mechanical (Except Engine / Transmission), All Electrical, All lighting (Excluding Hazing), All Panel and Collision parts are warrantied for a period ofLifetime Warrantyand Engine / Transmission parts are warrantied for a period of12 monthsfrom the date of purchase, unless noted on the original invoice at the time of sale.

No Labor Warranty. All parts must be installed within 30 days of delivery or pick up in accordance with procedures set forth within this document. All warranty claims must be validated with original receipts of purchase.

At Spilman Auto Parts's discretion, we will repair, replace, or refund any defective part to the original purchaser, providing all warranty guidelines & procedures have been followed.

Exclusions:

1.Parts installed in vehicles for off road use, or street legal vehicles modified beyond factory specifications are not covered by this warranty.

2.Parts installed in commercial, or fleet vehicles or marine use are not covered by this warranty.

3.Incidental or consequential damages including but not limited to the cost of related parts, loss of income, travel expenses, rental, towing, and diagnostics fees are not covered by this warranty.

4.This warranty will not cover damages or failure arising directly or indirectly due to improper installation or related vehicle issues, misuse, abuse, maintenance neglect, environmental conditions, or accidents.

General Limitations:

1.Spilman Auto Parts reserves the right to have the part inspected to ensure that all the provisions stated within the warranty have been met and to inspect the part prior to repair, replacement or refund.

2.Any repairs or removal of the part before Spilman Auto Parts or its contractor can inspect the part will void the warranty.

3.Warranty is valid to original purchaser only. Warranty is not transferable. Any part returned must be in same condition as when purchased.

4.This part may have accessories that are attached and must be removed or switched for proper installation. This is solely the responsibility of the installer as such accessories are not covered under this warranty.

5.Warranties are applicable on the part supplied, products repaired or replaced under warranty for which a warranty claim has been recognised by Spilman Auto Parts (regardless of the type of warranty claim made) shall thereafter be covered only for the balance of the original warranty period.

6.This warranty is void if any of the following occurs:

(A)Part is installed in an application not intended by the vehicle manufacturer.

(B)Failure caused by towing a trailer unless your vehicle is rated by the manufacturer for towing.

(C)Failures caused by non-covered components, improper installation, abuse, misuse, racing, poor workmanship, improper or lack of maintenance.

(D)Failure caused by or related to collisions, theft, vandalism or any act of God.

(E)Warranty on all mechanical parts including but not limited to Engines and Transmissions is void unless installed by a qualified technician.

Engines:This warranty is limited to defects of the engine block, heads, valves, rockers, lifters, pistons, crank and cam shafts and other internal lubricated parts. All external parts left on engines are not covered under this warranty such as sensors, gas or diesel injectors, throttle body, timing belts, gaskets, seals, exhaust or intake manifolds, water pump, coil packs or any part not internally lubricated.

Engine installations follow the procedures:Replace the following parts if applicable: timing belt, water pump, thermostat, spark plugs, fluids, oil pan gasket, oil and oil filter.

Warranty is contingent upon oil and filter change (per manufacturer’s specifications as to type) at installation and every 5,000 kilometres thereafter. The customer must provide proof of service or warranty is voided. Overheating and/or improper installation voids all warranties. Engine warranty is contingent upon installation of new intake manifold gaskets.

Transmissions:Replace the following with new parts: front pump and output shaft seals, pan gaskets and filter. Flush or replace transmission cooler and lines. Adjust shifter and kickdown cables and linkage if applicable. Clear all computer fault codes. Manual transmissions follow the same procedure as above if applicable. All the above installation should be in accordance with manufacturer guidelines including proper quantity and fill levels of fluids and any technical service bulletins and updates. Warranty covers slippage, shifting failures and/or bearing noise. Shearing or breaking of teeth in a standard transmission is not warranted under any circumstances. On automatic transmissions with overdrive, warranty is void if transmission is not adjusted by a certified technician prior to driving. Improper installation voids all warranties. Customer must provide proof of service or warranty is voided.

LABOR WARRANTY:

Labor warranty (when purchased) covers labor charges one time for removal and replacement of major part purchased based on Chilton Labor Guide at a maximum of $65 per hour for ASE certified mechanic and does not include core, warranty, freight or other charges.

Labor Warranty is limited to a total maximum payout amount of $500 on Engines, $275 on FWD and AWD Transmissions, $175 on RWD Transmissions, $150 on Axle Assemblies, $100 on Carriers and Transfer Cases.

Returns Terms & Conditions

If you need to return an item, please open the return, and select the reason "I changed my mind". Once that is done a return label will be issued. All parts are covered by our 30-Day Money-Back Guarantee.

If any part supplied by Spilman Auto Parts proves to be faulty during this period, it may be returned for an exchange. If no exchange is available within 48 hours a refund will be given.

Any part(s) correctly supplied by Spilman Auto Parts and returned after 14 days is subject to a 20% handling charge.

All goods should be inspected upon delivery before signing to ensure that the item has not been damaged during transit. If goods prove to be damaged, do not sign, refuse delivery & contact Spilman Auto Parts within 1 working day. This is to ensure that, if necessary, a claim can be made against the courier company. Goods once signed for are to be returned at the Customers expense.

In the event that a part is supplied as ordered but the customer has ordered incorrectly, we must be contacted immediately via eBay message, and the part returned to Spilman Auto Parts within 7 days of purchase at the cost of the customer. Refunds will only be made upon the return of the goods to our premises.

Please ensure all goods are checked thoroughly before being signed for. Refunds are not always possible for goods that have been damaged whilst in transit. The words unexamined or unchecked on the delivery note/docket are not acceptable. Spilman Auto Parts will not be held responsible for the refund of goods damaged in transit if they have been signed for as in good condition.

By clicking "MAKE OFFER" or "BUY IT NOW" on this website, you agree to be bound by these terms & conditions.

Title to the goods shall remain with Spilman Auto Parts until paid in full with cleared funds.

Shipping Terms & Conditions

For items shipped via LTL Freight.

Our freight carrier requires a commercial business address with a loading dock or forklift to unload the truck.

Most of our customers choose to ship directly to the shop that is installing their part as long as it is a commercial business address.

If you cannot provide a commercial business address, we can deliver this part to a freight terminal for your pick-up at no additional charge. Please contact us first so that we can give you the location of your closest freight terminal.

Small items will be shipped by UPS or USPS with live tracking information. You will receive an email with tracking information as soon as your part ships. Please allow 1-5 business days for your part to arrive.

Items will be shipped within 1-2 days of purchase.

Please allow 5-10 days for delivery.

Most areas in the US are within 5 days. If an item arrives damaged, please contact us within 24 hours for instructions.

Spilman Auto Parts

Located on West side of Bloomfield Iowa next to Davis County Fairgrounds, we offer Used Auto Parts, Rebuildable Cars & Trucks, Salvage Yard, Late Model Foreign & Domestic Auto & Truck Parts.

FAMILY BASED BUSINESS ESTABLISHED IN 1946

Spilman Auto Parts is a full service salvage yard serving the world since 1946. We offer daily deliveries to Ottumwa and Kirksville Mo. We also deliver west within 100 miles on Tuesday and east within 100 miles on Thursday. We offer daily shipping worldwide.

SHOP WITH CONFIDENCE!

Whether you're an experienced mechanic or a little unsure of exactly what part you need, Spilman Auto Parts, with over 50 combined years of experience in the auto parts business, can assist you. With a few simple questions, we can help you determine what part you need, check if it's in stock, and make arrangements for pick-up, delivery, or direct shipment to you.

Contact us today for your automotive parts needs!

Opening Times

Spilman Auto Parts

Monday To Friday 8:00 am - 5:00 pm

FAQ's

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