TOP PICKS
GRADING POLICY
All records are strictly and visually graded.
Our custom grading system is not based on the goldmine system.
Like New
Very Good
Good
Acceptable
PAYMENT INFORMATION
[Invoice]
- Please hold your payment until the combined invoice is issued if you would like to complete the payment with the correct shipping cost.
- Invoices with the adjusted shipping cost are issued only on Mondays and Thursdays (JST).
- After payment is received, items will be shipped to the primary address listed on the invoice.
- Please note that eBay does not allow us to issue an invoice for over 100 items if there are more than 100 items in your cart. Invoice for the remained items cannot be issued until the 100 items invoice is paid.
[Payment]
- Your order can be reserved for 14 days from the first order is placed.
- Payment must be received within 3 working days after the final invoice is issued.
- If the invoice is not paid within the time specified, your order will be cancelled.
- Your order cannot be adjusted after making payment. Any additional items purchased after the payment will be considered as separate order.
If you have any inquiries with your order, please let us know before making payment.
SHIPPING INFORMATION
[Important notice]
Auction items and Buy It Now items cannot be combined in one invoice or in one shipment.
We apologize for the inconvenience and appreciate your understanding.
[Important notice / For US resident]
Due to the Japan-US trade agreement (reciprocal tariffs), records and CDs are generally not subject to customs duties.
However, depending on the judgment of the local customs office in the US, customs duties and other taxes may apply.
Please note that any such costs will be borne by the customer.
$11
for an initial EP [7inch] or CD.
$8.99
each for an additional LP,
$3.99each for an additional EP [7"] or CD.
USA / CANADA / MEXICO / EUROPE / OCEANIA
MIDDLE EAST / KAZAKHSTAN
$12
for an initial EP [7inch] or CD.
$10.49
each for an additional LP,
$4.49each for an additional EP [7"] or CD.
*For any order to the EU countries, commercial invoice for each package will be provided to
customs office since it is required for customs clearance.
CENTRAL&SOUTH AMERICA / AFRICA / PUERTO RICO
$13
for an initial EP [7inch] or CD.
$20.49
each for an additional LP,
$5.49each for an additional EP [7"] or CD.
Domestic Shipping in JAPAN
$8
for maximum 100 item by Sagawa Express
$11
for an initial EP [7inch] or CD.
$8.99
each for an additional LP,
$3.99each for an additional EP [7inch] or CD.
USA / CANADA / MEXICO / EUROPE / OCEANIA / MIDDLE EAST / KAZAKHSTAN
$12
for an initial EP [7inch] or CD.
$10.49
each for an additional LP,
$4.49each for an additional EP [7inch] or CD.
*For any order to the EU countries, commercial invoice for each package will be provided to
customs office since it is required for customs clearance.
CENTRAL&SOUTH AMERICA / AFRICA / PUERTO RICO
$13
for an initial EP [7inch] or CD.
$20.49
each for an additional LP,
$5.49each for an additional EP [7inch] or CD.
Domestic Shipping in JAPAN
$8
for maximum 100 item by Sagawa Express
Please enter all shipping information using the Roman alphabet (A-Z) and numbers (0-9) to ensure smooth delivery.
For European characters (e.g., accented letters), please use their closest Roman alphabet equivalents.
If the shipping information is not written in the Roman alphabet, shipping delays or automatic cancellation may occur.
We are unable to accept any shipping information changes after payment has been made.
We ship orders via DHL, FedEx, or UPS with a tracking number.
Please note that the shipping carrier is selected based on the destination and cannot be chosen.
We ship orders by DHL or FedEx with a tracking number.
We usually ship the order within 4 working days after the payment is received.
Expected delivery times: 7-15 working days from the notification of shipment to overseas destinations.
LP (12" or 10") has a priority over CD or EP (7") for the initial shipping fee.
DOUBLE ALBUMS are counted as 2LPs, 2EPs and 2CDs.
TRIPLE ALBUMS are counted as 3LPs, 3EPs and 3CDs,
and BOX SETS are counted per LP, EP and CD.
If you would like to protect the items more sturdily during the shipment, please send us a message.
We will add $5.00 on the invoice and will ship out in a double-cardboard box for more protection.
We are unable to ship to APO/FPO and PO boxes.
- DHL "On Demand Delivery service" Information -
1. You can choose from following 6 services for shipments sent by DHL.
+ Collect your parcel at a DHL Service Point or parcel locker.
+ Change the delivery location, such as a delivery box etc.
+ Change the delivery date.
+ Change a recipient in your neighborhood.
+ Change your delivery address.
+ Request a long-term hold.
2. Once the ship has picked up by DHL , you will receive a direct mail from DHL to the phone number and email address you registered with eBay, and you can choose the services from there.
INTERNATIONAL BUYERS
PLEASE NOTE
eBay adds VAT on top of the invoice on behalf of your local authority when you check out.
Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer's responsibility.
Please check with your country's customs office to determinewhat these additional costs will be prior to bidding/buying.These charges are normally collected by eBay, the transport company or when you receive the item.We do not declare the value lower than the item's price nor mark the parcel as "gift".
Buyers have responsibilities for all duties, taxes and shipping costs to/from Japan
if the package is refused to receive on the delivery or the package is sent back to us
due to the customs clearance being incomplete.
eBay adds VAT on top of the invoice on behalf of your local authority when you check out.
Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer's responsibility.Please check with your country's customs office to determinewhat these additional costs will be prior to bidding/buying.These charges are normally collected by eBay, the transport company or when you receive the item.We do not declare the value lower than the item's price nor mark the parcel as "gift".
Buyers have responsibilities for all duties, taxes and shipping costs to/from Japan
if the package is refused to receive on the delivery or the package is sent back to us
due to the customs clearance being incomplete.
ABOUT Face Records
A Japanese independent record store located in Shibuya since 1994.
Supply various genres of Japanese pressing vinyl,
CDs and audio accessories made in Japan.
Face Records
A Japanese independent record store located in Shibuya since 1994.
Supply various genres of Japanese pressing vinyl,
CDs and audio accessories made in Japan.
Store Pick Up is not available from our physical store in Japan and New York
for all eBay orders.
Store Pick Up is not available from our physical store in Japan and New York
for all eBay orders.
