Product Sales Policy
Purchase Notice
- For fixed-price items, please complete payment as soon as possible after placing your order.
- Please confirm the required quantity. If inventory is insufficient, contact the seller for confirmation.
- Do not repeatedly place orders and then refuse payment.
- Please ensure you actually need this specific product and model.
- If you accidentally purchased the wrong item, contact the seller to cancel the order.
Shipping Details
Items ship within 5 business days after receiving full payment. You should typically receive your item within 2-4 weeks.
- If you haven't received your item within 21 business days after full payment, please email us.
- Shipping may be delayed during Chinese statutory holidays or severe weather conditions. We will arrange shipment as soon as possible. Thank you for your understanding and support.
- We only ship to the address verified by PayPal. Please ensure your PayPal address is correct.
- Items not received due to an invalid PayPal registered address are not eligible for full refund or replacement.
- Please provide a contact phone number as this will speed up delivery. Without a phone number, we cannot complete delivery.
Return Policy
- Please note that unauthorized product disassembly is prohibited. Products disassembled without authorization are not eligible for refund.
- If you have any problems, please contact us.
- If you're unsatisfied with the product, you may exchange it or get a refund within 14 days after receipt.
- Original receipt must be provided.
- Product must be in original condition (including outer box, packaging, and all accessories).
- Return processing may take up to 10 business days.
- Shipping and handling fees are non-refundable.
- Buyer is responsible for return shipping costs.
- Full refund will be issued after the product is returned to our warehouse.
Feedback & Contact Us
- If you're satisfied with your purchase, please leave us positive feedback after receiving the item. We'll also leave positive feedback for you in return.
- If there are any issues with the product, please contact us first. We will help resolve the problem and do our best to ensure your satisfaction.
- We're pleased to work with you and believe communication can solve all problems. So please don't hesitate to contact us at any time.
- be grateful to have you