eturn Policy:

At PWCT, we strive to provide you with the best products and service possible. Please read our return policy carefully to understand your options.

Returns on Eligible Items: We accept returns on items within 14 days of purchase. However, please note that a 20% restocking fee will be applied to returned items. The customer is responsible for covering the shipping costs for returning the item to us.

Items Excluded from Returns: Some items are non-returnable, indicated by the "No Returns" designation. If there's an issue with an item marked as "No Returns," and it's our mistake, we'll take full responsibility for resolving the issue.

Return Process: To initiate a return, please contact our customer support within 1 day of receiving the item. We'll guide you through the process and provide you with return instructions.

Quality Check: Before returning an item, please ensure it's in its original condition, unused, and with all packaging and accessories intact. We reserve the right to decline returns of items that don't meet these conditions.

Cancellation of Order: If you fail to make the payment or fulfill any other necessary steps within the stipulated timeframe, we retain the right to cancel your order. We also reserve the right to cancel any order for any reason, as needed.

Contact Us: If you have any questions or uncertainties about a product, please contact us before placing your order. Our dedicated support team is here to assist you and ensure that your order aligns with your expectations.

Disclaimer:

At PWCT, we value transparency and want to ensure you have a clear understanding of our practices. Please review the following information:

Payment Deadline: All items must be paid for within 1 day of purchase. Failure to do so will result in an unpaid item mark on your account.

Import Charges: Please be aware that import duties, taxes, and charges are not included in the item's price or shipping cost. These charges are the responsibility of the buyer. We recommend checking with your country's customs office before making a purchase to determine the additional costs you might incur.

Product Presentation: The images displayed are of the actual item you will receive. We do not include any items in the package that are not shown in the pictures.

Business Hours: 

Our business hours are from Monday to Friday, 8:00 AM to 4:30 PM. Our dedicated team is available during these hours to assist you with any inquiries or concerns you may have.

Thank you for choosing PWCT for your purchasing needs. If you have any questions or require further assistance, please don't hesitate to get in touch with us.