Payment

• We accept all forms of payment accepted by Ebay, which includes credit and debit cards as well as PayPal
• Sales tax collected by eBay where applicable

Shipping

Order Processing & Timing of Shipments:

We provide your shipment to the carrier within 1 full business day after receipt of payment. For all items except those going freight and wheels, we do our very best to get items purchased by 11 AM (California time) out that very same business day. We are able to achieve this more than 99% of the time. Business days are Monday through Friday, excluding holidays. The length of time from the carrier to arrival at your desired location will depend upon your location, the carrier used, and the specified shipping method (economy, expedited, etc.).

Orders totalling over $700 will require signature confirmation on delivery.

Shipping Carriers & Special Shipping Needs:

We use UPS, USPS, or FedEx to ship your package. In order to keep costs for you as low as possible, the choice is at our discretion. However, if you have an address that does not accept certain carriers or packages we would be happy to work with you. Please notify us before making payment so we can ensure the final price you pay includes any additional shipping charges needed to ship the item to your location the way you need it.

Shipments to Hawaii, Alaska, & Puerto Rico:

We actually do ship to Hawaii, Puerto Rico, & Alaska! However, since it is quite a bit more expensive to ship to these locations and we usually offer free shipping on most items shipping to the 48 continental US States, we typically have to exclude these from our list of allowed ship-to locations in our listings. Please send us an Ebay message if you are trying to purchase an item from one of these locations. We would be happy to revise the listing to allow shipment to these locations & charge shipping a shipping fee to cover the cost.

International Shipping:

We sell & ship globally! We use Ebay's Global Shipping Program for all international shipments. With this program, we ship to an Ebay distribution center in the US and Ebay charges for international shipping, import and customs fees, fills out all the applicable paperwork, and then ships the item internationally. This program works great since they are experts in international shipping which helps ensure you get your item in as timely a fashion as possible! The one drawback is that we can't provide a quote on international shipping cost since only Ebay knows that. However, if you add the item to your cart and click on proceed to check then Ebay should tell you the total price with international shipping, customs and import fees included right before you purchase the item.

Please note that we do not collect international shipping charges, customs, or import fees (Ebay does that through their global shipping program). Consequently, we can not refund shipping charges from our location or to return it. The max refund we can give on internationally sold items is the total purchase price we receive upon purchase of the part (which does not include shipping, customs or import fees as mentioned previously). We are happy to check fitment prior to purchase though so just send us your VIN# if you would like us see if we can verify fitment for you.

Warranty & Returns

We test & guarantee all of our units! All of our items come with a 90 day warranty, allowing you plenty of time to install and verify the units work as intended. If you ever receive an item damaged in shipment or otherwise not functioning as stated, we have you protected! We offer a full money back guarantee and will even cover the cost of return shipping (up to the original amount paid by us to ship the item to you, which your return shipping charges will never exceed as long as you are printing your return label through Ebay which we always recommend doing) for all USA purchases (international purchases please see note below on international shipping). If you ever have any issues, just contact us via Ebay messaging and we will be happy to help in any way we can.

We take quality seriously and work very hard to make sure you can trust our products! Our quality control starts at the beginning and we don't purchase cars that are too damaged or that we can't get running so we can test them. Initial testing consists of starting the vehicle, running code scans, road testing (if safe to do so), and completing an extensive testing & inspection checklist. After items are removed and cleaned they are inspected one final time before posting. Any items with minor flaws have those flaws noted in the listing. Any items that have more than minor flaws are simply thrown away. In addition, we also take lots of pictures of our parts so you can see what you will receive prior to purchasing!

Warranty is for parts only (no labor) and the max refund that can be given is the total purchase price of the part. Warranty does not apply to items marked as "for parts only" or otherwise clearly noted in the listing as non-functional.

Fitment Must Be Confirmed by the Buyer:

We work very hard to provide useful fitment information in our listings to aid you in your determination of whether an item will fit your vehicle or not. We subscribe to fitment software and include all relevant and useful fitment information in our listings whenever possible. We also provide lots of pictures of the item and the manufacturer part number on the item in our listings so you know exactly what you will be getting. However, we do not have all the information necessary to guarantee fitment since we do not have your VIN# and there is an extremely wide range of different vehicle options out there. The BUYER must verify fitment prior to purchase. If you have any questions on whether an item fits your vehicle or not, we can offer the following recommendations:

1. VERIFY PART # & LOOK OF PART: You can verify that the part number (and any hardware or software versions on the part if it is a computer module) and look to make sure the part shown in the pictures matches exactly with your part.
2. CONTACT A DEALER: You can contact a dealer who can provide you with accurate information about what parts and/or part numbers are compatible or interchangeable with your vehicle.
3. SEND US YOUR VIN# & ASK US TO CHECK FOR YOU!: You can send us your VIN# and ask us to check for you! We are often able to run your VIN# in our fitment software to see if we can verify a match or not. We're happy to do this check for you! If you would like that check just send us an Ebay message with your VIN# prior to purchase and we can see if we can get a positive fitment match. If you check with us prior to purchase and we run your VIN# and say it will fit then we can guarantee fitment and will pay any return shipping costs in the event an item doesn't actually end up fitting your vehicle.

Buyer must pay return shipping on items that don't fit their vehicle unless we received your VIN# prior to purchase and replied stating it will fit. Please note that we do not charge a restocking fee; buyer pays only the return shipping charges.

General Returns:

We want you to be happy with your purchase! We offer hassle-free returns for absolutely any reason for up to 60 days after you receive an item. So, if you accidentally purchased the wrong part for your vehicle, found another evil part was the actual culprit to your malfunctioning vehicle, or simply just changed your mind, you may return the item for a full refund. We don't charge a restocking fee either; buyer pays only the return shipping. Ebay makes returning items easy, just:

1. Go to your Ebay purchase history and find the purchase
2. Click the "more actions" option
3. Click on "return this item"
4. Select the reason for your return. Please make sure to include your vehicle VIN# in the comments box since we will need this to process your return. Ebay will then provide you with an option to print a postage label with our address on it.

Feel free to send us a message via Ebay if you have any questions along the way. We're always happy to help!

Help

Core Charge

Core is an acronym for Cash On Return. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description. We do not typically require a core charge.

Left-Hand Drive Vehicles

All vehicles and parts are for left-hand drive vehicles made for the U.S.A. market unless otherwise specified in the listing. Consistent with industry practice, all items specified as "left" are for the driver side of the vehicle (from the orientation of the driver sitting in the driver seat). All items specified as "right" are for the passenger side of the vehicle (from the orientation of the driver sitting in the driver seat).

Made for U.S.A. Vehicles

All vehicles and parts are for vehicles manufactured to be sold to the U.S.A. market. Vehicles are often modified slightly by their manufacturers for each country depending on country regulations (e.g., emissions standards, side of road vehicles drive on, etc.), weather patterns (cold vs. hot, etc.), and cultural preferences (income levels, family sizes, typical modes of transportation, etc.). If you are an international buyer and/or your vehicle was not manufactured to be sold to the U.S.A. market, please contact your dealer or send us a message with your VIN# to verify fitment prior to purchase. As noted above, we cannot refund shipping charges to ship an item to or return an item from an international location, so please be sure to check before purchasing.

Contact Us

If you have any questions regarding an eBay item, please CONTACT US via eBay messaging before you make the purchase.

Please verify fitment independently prior to purchase, as the information in the "compatibility" section above is generated by eBay Motors and not from us. If you have questions or concerns about fitment, please contact us prior to purchase. Please include your VIN# in any questions about fitment so we can look up your vehicle in our fitment software to make sure we're finding the right part for you.

After you have received your product in satisfactory condition, please leave us positive feedback and we will do the same for you. If you have absolutely any problems with your order, no matter how minor, please send us an Ebay message to let us know. We want you to be happy with your product! Often we can help to address any concerns and there's no need to leave neutral or negative feedback. We will do our best to make sure your experience with us is a pleasant one. Just send us an Ebay message so we can help. If you are not entirely satisfied with the product or service received you can also contact the ARA (Automotive Recyclers Association) to which we are Gold Certified member. Thank you!