1. All of our items come with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In the event that you receive the item that is not to the standards above, please contact us via eBay messages. All returns should be shipped with delivery confirmation.
2. Please note that all returns must be pre-approved by our store. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
3. All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the round-trip shipping fee. (E.g. you bought wrong model or wrong color).
4. If the product is faulty,ensure that the information on the outer package and express package is complete and clear; otherwise, subsequent services will be affected. We ONLY accept the return for original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.
5. We will try our best to restore the original color of the product, but we cannot guarantee the light source in the user's scene. Slight color difference is a normal phenomenon, not a product quality problem. Please understand before purchase. We do not accept the return or replacement for this reason due to color difference. We also reserve the right to refuse any returns for objective reasons.
