WELCOME TO SONGLACD!!
We are an enterprise specializing in the sales and services of industrial automation products. We adopt both online and offline sales models. We are dedicated to high-quality new products and second-hand mechanical parts, programmable logic controllers, motors, panel views, electrical components, and other industrial surplus inventory materials. We have a wide variety of goods, ranging from small parts to complete machines. Whether you want to consult or purchase, we will do our best to help customers obtain a fast and convenient service experience.
We have a huge market for industrial equipment supply in China. We can offer our customers a wide range of discontinued equipment and industrial products that are not sold online. Please trust us. If you need further assistance, please leave your contact information. We will give you a satisfactory reply.
POLICIES SERVICES
SHIPPING
l Before the items are dispatched, we will conduct rigorous tests or inspect the items after opening the packaging to ensure that the items you receive are exactly as described in the listing.
l Items will be shipped in 2-5 business days on payment received. (Except weekend and public holidays). Tracking info may be delayed 1 to 3 days according to different shipping agents. If you need urgent delivery, please contact us.
l We send all items to the world via Speedpak(standard); DHL/ FEDEX/ UPS(express); EMS and Economy Shipping. This depends on the shipping option in your order and your delivery address.
l The package includes: the items as described in the link, and the Packing list. If you have any questions, please leave the Packing list and contact us, we will reply and solve your problem as soon as possible.
l If you prefer to use your own Chinese agent, Please contact us and provide your contact information (email/W. A). We will have dedicated personnel to communicate with you regarding the subsequent steps.
l NOTE: We ship to eBay's address only. Please make sure your address in eBay is matched with your shipping address before payment. And your phone number is available. And providing the available phone number will be helpful for the delivery of your package.
PAYMENTS
l We accept PayPal.
l Payment must be received within 3 days after the purchase.
l eBay may collect tax where applicable. This depends on your shipping address and eBay policies.
RETURNS
l We have a 30-day return policy.If you are not completely satisfied with your purchase, please contact us to return your purchase within 30 days of receiving your item, and we will refund you for 100% of your purchase price. Alterations or removal of any components of a part voids the 30-day return policy. All returns must include all original parts and manuals. Once we get the item, we will inspect the item to make sure it is in the same condition as we shipped it, and if it is, we will issue a refund.
l Buyer is responsible for return/exchange shipping costs.
l If you have any questions in regards to returning an item, please contact us and be sure to include the item number and a concise description of the question or issue in your message.
FEEDBACK
l Our goal is to ensure that you have an enjoyable shopping experience with us.
l After receiving the goods, if you are satisfied, please leave us a positive feedback and we will do the same for you.
l We strive for positive Feedback on all transactions and nothing less than an overall Detail Seller Rating (DSR) of 5 STAR.
l If you are considering giving a neutral or negative feedback. Please contact us and let us have a chance to resolve your question first. Negative feedback can't help solve any problems.
