SHIPPING INFORMATION AND TRANSIT TIMES

Shipping Policy : We ship to your credit card billing address or PayPal Confirmed address ONLY. If you need an item shipped to some other address than that, you will need to pay using an approved alternative form of payment. On orders totaling $250 or more, you will be required to sign for the package. Please make all arrangements with shipping prior to sending payment.

Combined Shipping : We can combine shipping, but only if you are using a PC.  You must be signed into your Ebay account (we can't combine if you are signed in as a guest). Put the items in the shopping cart and click the "request total" button. Then it will go into our "awaiting payment" folder. 

Anything you ship by any shipping method is figured by the greater of actual or dimensional weight. There is no software that can figure that correctly. No software knows the size of the boxes available or how an item needs to be packaged safely. So, it all has to be done manually. 

Sometimes it is less expensive to ship items separately due to size/weight thresholds that add USPS/UPS/FedEx additional handling.

Calculating Shipping: The total shipping charge is based on package weight, and box dimensions. Starting Jan 1st 2015, ALL packages shipped by any shipping service are going to be based on dimensional weight. To figure dimensional weight multiply length x height x width and divide by 166 for USPS and 139 for UPS/FedEx. Example: 12 x 12 x 12 = 1728/139 = 12.43 which rounds up to 13 lbs. All dimensions are measured on the outside of the box and rounded up. So,12.25" rounds to 13". We have a large selection of boxes that we use to ship your item cost effectively. We also build custom boxes for all larger items so that they can ship as efficiently as possible.

Certain items are not able to be combined due to their size or ability to ship safely together. To receive the combined shipping discount, the order must be completed in 1 single payment. If you are unsure if your order can be combined, just contact us with the items and your zip code and we'll get you a shipping quote.

There are also other additional handling fees that may apply as of Jan 2024:

UPS/FedEx:

$5.70 UPS/FedEx Residential Delivery

$3.95- $5.70 UPS/FedEx Delivery Area Surcharge

$4.90- $7.70 UPS/FedEx Extended Delivery Area Surcharge

$22.00-$30.00 UPS/FedEx Additional Handling Dimensions: Over 48", Over 105" Length & Girth, 2nd Longest Side over 30", Irregular Packaging

$34.50-$43.50 UPS/FedEx Additional Handling Over 50 lbs.

$190.00-$240.00 UPS/FedEx Additional Handling Over 130" Length & Girth

$ Varies UPS/FedEx Fuel Surcharge

$ Varies Our Handling Fee: Covers New Packaging & 12.5% That Ebay charges Final Value Fees on shipping and 3% Ebay Managed Payments Charges on shipping.

UPS/FedEx also have "Peak Fee" During Holidays and certain events that is up to $73.00.

We get a discount on everything except the peak fee and we pass that on to the customer.

Freight: On items that ship truck freight, you must contact us prior to purchasing to get a shipping quote.

Certain items that ship in multiple boxes we list as freight. The Ebay Shipping Calculator is unable to figure shipping for multiple boxes.

Ebay International Shipping:  When you purchase through the EIS, Ebay is handling almost everything. On our end, we get an invoice to ship to the Ebay facility in Glendale Heights IL. From there Ebay takes over. They process through customs, then they consolidate with other items shipping to your country. And then hand off to a local shipping service for final delivery.

We can’t combine items as there is no method for Ebay to figure the correct package size & weight. We don’t handle anything other than shipping to Glendale Heights IL.  The majority of the shipping cost is generated by Ebay from Glendale Heights IL to its final destination. Ebay has a size limit of 78" length & girth and a max weight of 40 lbs. (Canada is 60 lbs. max weight).

We have come up with a solution though. If you send us the item #'s that you want we can list them in 1 listing, if they can ship together safely and are withing the Ebay shipping limits. We would figure the total cost of the items and put in the correct box size. 

You would want to pay promptly as the individual items would still be active. Once you pay, we can end the individual listings. If you don't purchase and pay withing 24 hours, we would end the combined listing.

Handling Time : We have a very efficient shipping staff. Most of our orders are processed and shipped out the same business day, however, your service selection may affect the pickup time. The handling time of your order depends on what time of day you pay for your item, the size, structure and quantity of your order. Please allow us time to package your order properly.

Transit Time : We offer UPS ground on nearly all of our products. UPS offers the best cost and accurate time effective shipping service. We also offer USPS Priority Mail for smaller, lightweight items. UPS Company published transit times, our observed transit time (time we normally see in transit), and our pickup times are listed below. If you need something delivered by a certain time, we suggest UPS, as their transit time is guaranteed. Business days do not include Saturday, Sunday, Holidays, nor the day of pickup.

• UPS Ground - 1-5 Business days (1-6 observed), our pickup time is 1:30 PM CST
• USPS Priority Mail - 2-3 Business days (3-5 observed), our pickup time is 12:30 PM CST

Estimating your delivery time : Your total delivery time is handling time + transit time. Here are some examples:

• You order a small easy to package item on Tuesday 10:00 AM. If you select UPS, we will more than likely have that item shipped out that same day, as our pickup time is well ahead. If you select USPS, we do not have enough time to get it packaged for pickup that day and would be shipped the following business day.
• You order a large, difficult to package item on Tuesday 1:00 PM. It is already past our pickup time for USPS and would need to be shipped the following business day. There is also not enough time for us to package your item by UPS's pickup time and would be shipped the following business day.
• Misconception times : If you order an item on Friday at 4:00 PM. It won't be shipped out until Monday. Also, orders placed after hours are treated as being placed when we open on the following business day.