We are committed to making sure that you leave satisfied with this transaction. If you're unhappy with the product for any reason, you may return it back for a refund or a replacement/exchange within 30 days. Shipping refund does not apply to these remorse return reasons: ~Doesn't fit (usually pertains to clothing items) ~Changed mind ~Found a better price ~Just didn't like it ~Ordered by mistake All non-new items containing the following: 1. Poly-chlorinated biphenyls (PCBs) 2. Mercury 3. CRT glass, except for glass with lead content less than 5 parts per million, and clean of phosphor, CRT fines, coatings and frit 4. Batteries, or 5. Whole or shredded circuit boards, except for whole and shredded circuit boards that do not contain lead solder, and have undergone safe and effective chemical processing, or manual dismantling, to remove mercury and batteries will adhere to the return/ warranty stated above