Payment must be made at the same time as the purchase is completed.

The accepted payment methods are:

- Credit card or PayPal

In case of purchase you will receive an email message with all the instructions relating to the payment of the item. In case of non-payment from the 4th day we will open a procedure for ONP (non-paying bidder) and from the 7th we will close it with an unpaid item report and we will put the product back on sale.

Product warranty
30 days

Tax receipt and invoice
We issue a regular receipt.
For those who have a VAT number and want to receive an invoice, they must expressly request it VIA THE SPECIFIC "ADD MESSAGE TO SELLER" FIELD ON PAYPAL OR EBAY at the same time as the payment.
THE FOLLOWING DATA MUST BE PROVIDED:

1) COMPANY NAME
2) ADDRESS COMPLETE WITH ZIP code
3) VAT NUMBER AND TAX CODE
4) SDI CODE
5) E-MAIL ADDRESS

INVOICES NOT REQUESTED AT THE TIME OF SALE WILL NOT BE ISSUED

All trademarks shown on this site belong to their legitimate owners.

Product or service names, third-party brands, manufacturer names, trade names, company and corporate names, product catalog names, sales platform names, supplier names, and more may be trademarks owned by their respective owners, or registered trademarks of other companies, have been used for the sole purpose of clarifying and making it perfectly understandable to the end user without any aim of profit or violation of current copyright rights.

ONLINE purchases are subject to the regulations of the Legislative Decree. By seller, however, we mean the natural or legal person who acts in the exercise of his/her entrepreneurial or professional commercial activity.

How to exercise the right: In particular, the consumer who intends to exercise the Right of Withdrawal must send ELLEBIZETA a specific communication within 14 days of receiving the goods.
The notice of withdrawal must be sent by registered letter with acknowledgment of receipt or by telegram or fax, confirmed by registered letter with acknowledgment of receipt within 48 hours, to the address declared by the shop from which the goods come:

HELLEBIZETA
VIA MALIGNANI 27
30035 MARTIGNACCO (UD)

When the right of withdrawal expires: The right of withdrawal is totally lost, due to the lack of the essential condition of integrity of the goods (packaging and/or its contents and/or tampering), in cases where ELLEBIZETA ascertains:

1) Even partial use of the goods and any consumables.
2) The lack of the external packaging and/or the original internal packaging.
3) The absence of integral elements of the product (accessories, cables, manuals, parts).
4) Damage to the product for reasons other than its transport.
5) Tampering.

As regards the sale of products between PROFESSIONALS (B2B), ELLEBIZETA implements the following regulations:

1) THE LEGAL WARRANTY

With reference to B2B relationships, it is regulated by art. 1490 cc, entitled "Guarantee for defects in the thing sold", according to which "the seller is required to guarantee that the thing sold is free from defects that make it unsuitable for the use for which it is intended or appreciably reduce its value".

In B2C relationships, the regulation is found in art. 129 cdc (Conformity with the contract) according to which "The seller has the obligation to deliver goods to the consumer that comply with the sales contract". In order for the goods to be considered as such it is necessary that:

a) are suitable for the use for which goods of the same type are usually used;
b) conform to the description made by the seller and possess the qualities of the goods that the seller presented to the consumer as a sample or model;
c) present the quality and performance usual for goods of the same type, which the consumer can reasonably expect, taking into account the nature of the goods and, where appropriate, public statements on the specific characteristics of the goods made in this regard by the seller, the manufacturer or his agent or representative, in particular in advertising or on labelling;
d) are also suitable for the particular use desired by the consumer and which was brought to the attention of the seller at the time of conclusion of the contract and which the seller also accepted for conclusive facts.

2) CONVENTIONAL WARRANTY

The legal guarantee for defects in the thing sold can be modified with a specific contractual clause so as to increase or decrease the guarantee itself" (Cass. n. 8578/97),

In B2B relationships
The art. 1487 cc provides that "The contracting parties can increase or decrease the effects of the guarantee and can also agree that the seller is not subject to any guarantee". This provision means that contracting parties can freely agree on different guarantee conditions and, in extreme cases, can even establish that no guarantee is due. However, according to the Ermellini, a clause for the exclusion or reduction of legal guarantee rights, however, should be expressly agreed and signed with a double signature pursuant to art. 1341 civil code, as it clearly radically reduces the buyer's rights (Cass. 03.23.1993 n. 3418; 8.10.1976 n. 3345; 22.11.1982, n. 6011). However, there is a limit to the total exclusion of the guarantee: pursuant to paragraph 2 of the art. 1487 cc “the seller is always liable for eviction resulting from his own act. Any agreement to the contrary is void."

ELLEBIZETA provides a 60-day guarantee, upon returning the product in the same conditions in which it was shipped.