Item Condition:

In the item condition category, you may see abbreviations to make listing easier. Here is a brief description of what each abbreviation means:

NSFS - New Surplus Factory Sealed

NSMP - New Surplus w/ Manufacturer Packaging

NSNP - New Surplus No Manufacturer Packaging

UNMP - Used No Manufacturer Packaging

REMAN - Remanufactured

PARTS - For Parts/Repair

Terms & Conditions:     

We would like to thank you for shopping with Kensico Supply House! Please read all of our terms & conditions before bidding / buying to ensure the best possible experience! Please contact us with any questions. 

Shipping:

We mainly utilize the following services: United States Postal Service (USPS), United Postal Service (UPS), and Federal Express (FedEx). If you would like to use your shipping account number please contact us with that information. If you have a rush shipping order please contact us and we will do our very best to meet your needs. We do our very best to ship all items on the day the payment has cleared. However all items will ship within 1-2 business days.

Shipping International:

If you do not utilize the eBay International shipping program, our preferred method of International Shipping is via USPS Priority or Express Mail International as it is the most cost effective, and includes a tracking number. If you would like us to use a different method of international shipping, please contact us and we will let you know the cost of the requested service. Please note that items shipped outside of the United States may incur brokerage charges or customs fees. As a customer you are responsible for these charges.

Freight:

When a purchase is made with freight shipping, eBay will require us to send you an invoice for the added shipping charges. Once the invoice is sent and payment is received we will palletize your purchase and send it LTL as soon as possible. If you would like to utilize a freight service of your own, please contact us first.

Local Pickup:

If you would like to pick an item up locally please contact us directly.

We buy excess inventory!

We buy current and obsolete industrial automation supplies, and programmable logic controls. Please contact us at [email protected]

Emergency: 

We understand that you may have an emergency and you need an item after business hours or rush delivery. We will do our very best to work with you to meet your demands. Please contact us and we will respond as soon as possible with expedited solutions and costs.

Returns:

Please contact us using eBay messages.

Kensico Supply House sells new surplus items or used items that were pulled from known working machinery. If an item fails to work because it is defective, the defective item must be returned within 30 days. After we receive the item back at our facility, we will confirm that the item is indeed ours and defective. After we make our confirmations, if possible, we will replace the defective item with an equivalent item. If a replacement is not available, we will refund the cost of the item. We will not be responsible for resulting damage to items or components caused by either internal or external equipment or shorted connections. Any claim(s) for a defective item must be handled within eBay's 30 day return policy.

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Problems / Issues:

If you have a problem, we ask that you please contact us before leaving neutral or negative feedback on eBay so we have the opportunity to work out a solution together. We sincerely value our customers and your satisfaction is very important to us!