Customer service is our top priority! Please be sure to read the description thoroughly to make sure that this is the item you want before making a purchasing decision. If you have any questions about this item, please contact us via eBay messages before placing your order. We make every effort possible to accurately describe and depict the items. Please be aware that slight variations in color may be due to differences in lighting and computer monitor resolutions. All items are in stock at the time of listing; however, in the unlikely and unforeseen event that we are unable to fulfill your order through any of our networked warehouses, we will notify you as quickly as possible and offer you a 100% refund on your purchase. Thank you for shopping with us. We appreciate your business!

PayPal is our preferred method of payment. If you do not have a PayPal account, all major credit cards are gladly accepted through PayPal as the payment processor. PayPal offers great buyer and seller protection. Your order will be processed pending receipt of cleared payment through PayPal. Sales tax may be charged depending on your location.

We provide fast, free shipping. Most items are shipped within 3-5 business days of receiving cleared payment. We ship to United Kingdom only. We do not ship to P.O. Boxes or APOs. For select items, we ship internationally through eBay’s Global Shipping Program. We do ship most of our smaller items internationally using eBays Global Shipping Program. If ordering electrical items outside of the UK, please note that they will come equipped with a standard U.S. voltage plugs. You will need a suitable adapter to use the item in your country. Certain restrictions apply. Standard or Economy Shipping is ALWAYS FREE! You will be notified via eBay messages as soon as your items ship. Special Notice for Freight Items: If an item ships via Freight (Truck) Delivery, a valid phone number will be required so that we can contact you to schedule delivery. The item may be delivered with curbside delivery. An adult signature will be required. Please be sure to have available help on hand to assist you with moving the item to the desired location in or outside of your home. Freight items must be inspected upon delivery. In the unlikely event that damaged is observed, you MUST refuse delivery and note the damage on the shipping receipt and send it back via the Freight carrier. Returns will not be accepted on Freight items after they have been delivered, inspected, and the driver has left the premises.

We offer a 30 day return/exchange policy for most of our products. You can request a refund if you are dissatisfied for any reason with your product. (Restocking Fee May Apply). Only factory defects are accepted as a reason for a return. In the case of factory defects, if available, we will replace the product for you. When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition. You will be required to cover shipping on the return of non-defective items. All returns MUST be done within 30 days of date of purchase. Please note that we cannot give refunds or replacements after the 30 day limit has expired. When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a fair resolution.

PLEASE NOTE: Where possible items are sent from our stock but we also sell via other supply channels. In this case, orders will be fulfilled by our fulfilment centres or 3rd party suppliers at our discretion. Therefore, on occasions our products may come with a third party logo on the packaging. By placing an order you are agreeing that your delivery information may be shared with our supplier to fulfil your order. It will not be shared in any other way, your details are 100% secure. IF YOU ARE NOT HAPPY WITH THIS, THEN PLEASE DO NOT BUY FROM US.